TCC's Next Generation Integration Challenges and Success Stories

1. Dr. John Kontogianes – Executive VP and CAO Randy Dominguez – Dean of Distance Learning Jennifer Campbell – Instructional Design TCC's Next Generation Integration Challenges and Success Stories

2. About Tulsa Community College Brief History of TCC Established in 1970 4 Campuses 27,000 students in Credit Courses and Degree Programs 5,000 Annually in Continuing Education Courses 15th Nationally – out of 1150 Community Colleges in Degrees Awarded Ranked 2nd in degrees awarded to Native Americans by Community Colleges

3. Technology at TCC High Degree of Web Presence Online Registration “First Stop” and Orientation 20+ student labs across the college Wired Multimedia Classrooms Institutional and Student email WiFi in Student Areas Online access to LRC resources 176 Online Courses, 28 degree/certificate programs

4. Technology Plan Initiatives Information Access Electronic Communication will become primary at the college Available Anytime/Anywhere Real time data integration and reporting Focus on needs of the learner Ease of use

5. CMS Platform History at TCC Web Course in a Box – 1997 Lotus LearningSpace – 1997/1998 Blackboard 3.0 – 1998/1999 Blackboard 4.0 – 1999/2001 Blackboard 5.0 Enterprise – 2001/2002 Blackboard 5.5 - 2002/2003 Blackboard 6.0 – 2003/2005 Blackboard 6.3 Academic Suite 2005 Blackboard 7.0 – May 2006

6. Immediate Future Real-Time data updates Event Driven data integration Single Sign On SCTPlus, Luminis and Blackboard Role Based Access to Web Services Push specific content to Luminis and Blackboard Portals based on Roles of users at Sign in

7. Challenges Complexity of integrating Event Driven with Snapshot model Juggling Timeline of changes around Academic Calendar Relying on outside entities (internal and external) to see the project through

8. Transitions • System Integration Planning with Bb Professional Services and TCC Staff • Establishing timeline • Instructional Designers prepare training materials and training agenda • Programmers and Server administrators work on Snapshot and Event Driven integration • Keep Communications Active

9. Why do this? • Benefits • One ID and Password • Real Time Enrollment updates • Seamless access to major Web services • College integration rather than fragmentation • Issues • System upgrades can cause problems • Network performance can cause slowdown • Data errors can be difficult to isolate • Team effort to make upgrades or changes

10. Reality Check • Planned Event Driven by April 1st • Put off until Fall due to upgrade to 7.0 • Single Sign On by Summer 2006 • SCT staff accounts not available to Blackboard until Fall 2006 • Success • Single ID on Blackboard • Modified Snapshot with Roles

11. Questions you should ask • Is this the right thing to do? • What expectations do your users have? • What outcome measures are you using? • Is this cutting edge or mainstream in academia? • Do the benefits outweigh the challenges? • Does anyone really care?

12. More Information Email for more information or copies of the presentation • rdomingu@tulsacc.edu • jcampbel@tulsacc.edu