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Can't Live Without It: Use of Blackboard Collaborate and Instant Messaging at SJSU SLIS. Debbie Faires Asst. Director for Distance Learning School of Library & Information Science October 13, 2011. survey!. Top 10 Things We Can’t Live Without. Sunshine Internet connection
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Can't Live Without It: Use of Blackboard Collaborate and Instant Messaging at SJSU SLIS Debbie FairesAsst. Director for Distance LearningSchool of Library & Information ScienceOctober 13, 2011
Top 10 Things We Can’t Live Without • Sunshine • Internet connection • Clean drinking water • Fridge • Facebook
Image by Cayusa.http://www.flickr.com/photos/cayusa/431036565/in/faves-36543201@N00/
Blackboard Collaborate Blackboard Instant Messaging
About SJSU SLIS • 100% online graduate program (MLIS and MARA) • 2,300 students • Accredited by the American Library Association and NCATE • #1 e-learning provider in our field (U.S. News & World Report)
Surprising Results “It showed me I'm part of a community; Not an isolated student.”
How our faculty use Collaborate • Office hours • Collaborative class sessions • Student presentations and projects • Guest speakers • Technology troubleshooting • Recordings • Accessibility
How our students use Collaborate • Organization meetings • Speaker events • Conferences • Projects • Drop-in Center
Administrative uses of Collaborate • Gateway PhD Program with Queensland University of Technology • Online Writing Center • Advising • Librarian Consultations • Meetings, interviews
Easy, quick communication “I'm not an IM user, so I really had my doubts at first, but I've fully come around. It‘s makes group work so much easier and allows for spontaneous chats without the formality of setting up a [Collaborate] session. Two thumbs up!”--SLIS student peer mentor
Peer presence “Since I am often online very late at night, it's comforting to see my classmates' little green circles; I feel like I'm not so alone in cyberspace in the middle of the night.” --SLIS student .
Instructor presence “I think most students appreciate seeing their instructor's available status and take it as a sign that the instructor wants students to feel comfortable asking questions.” --SLIS student
Reasons for non-adoption • Lack of control over interruptions • Lack of control over contact from strangers (unknown classmates) • Technology/communication overload
Continued development • Help desks • Training sessions • Further development of documentation • Launch of full web conferencing sessions
Thank you Debbie.Faires@sjsu.edu