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Natural and Man-Made Disasters. Are You Prepared? We weren’t!! Beth Scalco, MPA, LCSW.
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Natural and Man-Made Disasters Are You Prepared? We weren’t!! Beth Scalco, MPA, LCSW
“When a disaster strikes, the general population expects social service agencies and branches of local, state, and federal government to rapidly mobilize to help the impacted community.”Mooreshed MD
HIV/AIDS Program Impact • Lost all forms of communication • Office building was flooded and not accessible • No access to data/records • Power was lost as was the alarm system and anything requiring refrigeration • Staff and clients were dispersed across the U.S. • Many staff were in crisis 15/57 had lost their homes
Phases of Disaster Management • Mitigation – plan to minimize the effects of a disaster • Preparedness - plan to respond • Response – effort to minimize hazard, rescue • Recovery – return the community to normal functioning
Communication • Updated Staff Phone Lists with Call Tree Plan • Phone list of other important contacts • Alternate Plan of Communication • Call in Number at a Distant Location • Yahoo Group, Web Site, etc • Conference Call Capability for dispersed staff
Protecting Data • Client Level- backed up daily • Identify other record you may need if you can’t access your office ie:contracts, invoices, grant applications • Minimize paper records, make electronic as often as possible. • Offsite location geographically distant to store back ups • Is data safe if someone has access to your office and your computers??
Assisting the Clients • Partner with other States and National Partners to do the things you are unable to • Conference Bridge • Process HIV tests • Man a Hotline • Relay information • Donate supplies that were destroyed
Leadership • Don’t depend on the people above you for decision making and be ready to take responsibility for the decisions you make • Identify several back-ups to step up to the plate if you are not available • Prior to a disaster have all staff identify critical functions and empower them to take action without an OK from you • Request a single point of contact from the Feds
Develop the Dreaded Disaster Plan and Sleep Well • Do it by Committee • Include Key Staff • Set Timelines for when action needs to be taken • Think it through in terms of an emergency that you have notice of and one that you have no warning