Collection of Ordinary Mails

1. Collection of Ordinary Mails

2. Different sources of Collection

3. Method of Posting of ordinary mail

4. Collection of Mails from Letter Box • Outside LBs are cleared by LB peon or LB attendants. • Office LBs are cleared by Group D (now called Multi tasking Group C) working as packers. • All LBs are cleared as per the schedule given in LB statement of the Office. • Mails are brought to the office, & faced. • Taxed if insufficiently paid or unpaid. • Error noted if required. • Postage stamps are defaced

5. Collection at counter • Unregistered parcel to be presented at counter only • Articles with high value stamps can be presented at counter to get the stamps defaced • Articles with service stamps • Bulky articles

6. Collection of Bulk articles • Franked articles & Registered newspaper are collected at counter only • Other corporate bulk mails are received in PIN code wise bundles from the customers either at the counter , or in the BD branch or directly in the Sorting branch.

7. Common Errors and Suggested Actions

8. Common Errors and Suggested Actions

9. Common Errors and Suggested Actions

10. Common Errors and Suggested Actions

11. Recall of articles • Sender of the article has the following options • Delivered back to him/her • Alter or correct the address • Article can be recalled if • It has not been delivered to addressee • It has not been destroyed or seized in the country of destination • Fee for recall of articles • Rs. 6/- per article for inland • Rs. 30/- per article for foreign letter post items • Rs. 30/- per article for foreign parcel items

12. Recall procedure • The sender makes an application with prescribed fee • If the article has not left the office, the Postmaster delivers the article to sender on satisfying the identity • If correction in address is required, the same is done • If the article has left the office, Postmaster addresses office of delivery not to deliver to addressee and to return the article

13. Exercise 2.4.1