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Integration of Management Systems to Support Deployment of an EMS

Integration of Management Systems to Support Deployment of an EMS. Presented by Glenn Hoenes Workshop on Implementation, Lessons-Learned, and Best Practices Columbus, OH March 8 & 9, 2005. The Old Way. Program 1. Program 2. Business Model & Scope of Work. Program 3. VPP.

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Integration of Management Systems to Support Deployment of an EMS

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  1. Integration of Management Systems to Support Deployment of an EMS Presented by Glenn Hoenes Workshop on Implementation, Lessons-Learned, and Best Practices Columbus, OH March 8 & 9, 2005

  2. The Old Way Program 1 Program 2 Business Model & Scope of Work Program 3 2

  3. VPP ISO 9000 ConOps ISMS ISMS ISO 14001 The Old Way 3

  4. Env MgtSys S&HMgtSys AcqMgtSys SBMgtSys FacMgtSys FinMgtSys Another Way Program 1 1.1 1.2 1.3 Business Model & Work Scope Program 2 1.1 1.2 1.3 Program 3 1.1 1.2 1.3 4

  5. Introducing the Standards-Based Management System • Develop a set of integrated management systems that support the needs of the business & deliver value to the customer • As much as possible, think process, i.e. all steps for a specific task are located in one place, in a logical order, regardless of who is responsible for the function • Bring the right requirements to the right people, in the right way to help them accomplish their mission. • At PNNL, we call this integrated management system approach the Standards Based Management System (SBMS). 5

  6. Principles Behind SBMS • Focus on the end-users • Take a process approach to procedures • Identify appropriate & applicable requirements • Establish clear responsibility and accountability 6

  7. Acquisition Communications Environmental Facility Management Facility Safety Financial Human Resources Information Resources Integrated Planning & Assessment Integrated ESH&Q Project Management Radiological Control Records Safeguards, Security, & Emergency Preparedness Science & Engineering Education Scientific & Technical Information Standards-Based Technology Commercialization Training & Qualification Worker Safety & Health Management Systems at PNNL 7

  8. Requirements Expectations Practice Management System Descriptions Subject Areas Program Descriptions Facility Use Agreements Area- or Activity-specific Procedures SBMS Levels of Information External Drivers Policies Mission & Values Standards of Performance Management Direction Roles, Responsibilities, Accountabilities, and Authorities Key: SBMS Documents 8

  9. SBMS Processes Manage Requirements Develop & Integrate Procedures Deliver & Control Lab-Wide Procedures 9

  10. Requirements Management Processes Manage Requirements Involve Users and Stakeholders Identify Requirements Review New/Revised Requirements Determine Applicability & Appropriateness Determine Impact Document Implementing Method Record of Decision 10

  11. APPROVAL Flow-down of Requirements Through Management Systems Requirement Management System 1 Assigned Parse Requirements Management Management System 2 Management System 3 Subject Area 1 Subject Area 2 Organization Procedure Tool Organization Procedure 11

  12. Flow-down of Requirements Through Management Systems ISO Legal & Other Requirements Environmental Management System Assigned Parse Requirements Management Standards-Based Management System Requirements Managements EMSD SME R2A2s SBMS-047 Managing Requirements RSAT 12

  13. Flow-down of Requirements Through Management Systems ISO Document Control Environmental Management System Assigned Requirements Management Standards-Based Management System Parse Records Management System Subject Area Dev. & Rev. Document Control SBMS Configuration Management Procedure 13

  14. ISO-14001 Analysis ISO-14001 4.1 4.2 4.3.1 4.3.2 4.3.3 4.3.4 4.4.1 4.4.3 4.4.4 4.4.5 4.4.6 4.4.7 4.5.1 4.5.2 4.5.3 4.5.4 4.6 Business Model & Work Scope • Environmental • SBMS • Integrated Panning & Assessment • Human Resources • Records • SAS/Emergency Prep • Facility Management • Project Management Identify Gaps 14

  15. Flow-down of Requirements Through Management Systems 40 CFR 82 Environmental Management System Assigned Acquisition Management System Requirements Management Parse Worker S&H Management System Processes & Equipment Using Ozone Depleting Substances P-Card Working With Chemicals Acquisition Guide CMS 15

  16. CONCLUSION: How do we integrate programs into our business? First things first: • Define your business model • Identify the set of management systems (processes, functions) needed to support the business. • Define the Management Systems (including requirements and drivers) • Measure the outputs, effectiveness, & efficiency • Improve the systems based on internal & external assessment and comparisons • Don’t add a new Management System for every new “program” or initiative 16

  17. CONCLUSION: But, then How do we integrate new programs? As part of continuous improvement and to meet new requirements flowing from programs: • Assign requirements to appropriate management system for deployment • Add new elements or processes to management systems • Improve existing processes or procedures of existing management systems Don’t add new management systems because you’ve already established what your business needs to operate. https://sbms.pnl.gov 17

  18. Backup Slides Please Do NOT Duplicate

  19. What is Standards-Based Management System? The term SBMS is a number of things • It is a management philosophy that values systems and processes over experts and organizations. • It is a “hierarchy” of information tailored to specific needs and audiences. • It is a structured methodology for involving “workers” in the development of Enterprise/Company-level procedures. • It is an integrated system to make all the above work day-to-day. • It is a process to ensure the the correct information is delivered and appropriately integrated and controlled. • Last it is a contemporary Web-based electronic delivery system for Enterprise-Level requirements documents. 19

  20. What is the value of SBMS for an enterprise? It allows an enterprise to: • better align functional organizations with the mission needs • integrate support functions and eliminate conflicts and redundancies • provides a context for improvement activities and initiatives • improve performance of support organizations from mission/ programmatic perspective • provide support services that mission/program customers “want” and need 20

  21. What is the value of SBMS to people? SBMS is an improved method for developing procedures that are based on user-defined work processes and requirements. • Reduces process complexity and increases consistency • Each document has a defined purpose, target audience, and intended use • Ensures integration of activities through involvement/ownership of all stakeholders 21

  22. Policy Permits Standards Work Practice Documents Subject Areas (Lab-Wide Procedures) Requirements Management Processes Management System Descriptions Project Specific Procedures, Permits & Other Work Instructions IOPS Program Descriptions Location Specific Procedures and Permits Facility Use Agreements Delivering Requirements to the Bench Top SBMS Information Structure Requirement Sources Integration of Subject Area and FUA requirements Requirements Management DOE Orders and Contract WORK Federal, State and Local laws Battelle specified policies, values, and expectations 22

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