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Adapting Agile Methodology to Overcome Social Differences in Project Members

2013 Agile Conference. Adapting Agile Methodology to Overcome Social Differences in Project Members. Hitoshi Ozawa and Lan Zhang OGIS RI Co., Ltd. Tokyo, Japan Ozawa_Hitoshi@ogis-ri.co.jp, Zhang_Lan@ogis-ri.co.jp. Abstract. Different values Offshoring software difficulties - China

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Adapting Agile Methodology to Overcome Social Differences in Project Members

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  1. 2013 Agile Conference Adapting Agile Methodology to Overcome SocialDifferences in Project Members Hitoshi Ozawa and Lan Zhang OGIS RI Co., Ltd. Tokyo, Japan Ozawa_Hitoshi@ogis-ri.co.jp, Zhang_Lan@ogis-ri.co.jp

  2. Abstract • Different values • Offshoring software difficulties - China • Low quality deliverables • High turnover rate • Solve the problem - Agile

  3. Introduction and BackGround • Offshoring projects in China • 10 years of experience

  4. Sociocultural Differences • Phenomena • Values, attitudes, behavioral norms, beliefs, communication approaches • Problems • Rise to misunderstanding and misinterpretation of intent • Results • Conflicts, mistrust, underutilization of talents • Subtle social differences between China & Japan

  5. Sociocultural Differences • Hofstede’s Cultural Dimensions • Appearances • Differences in offshoring software project • Sociocultural Challenges • Openness of society • Difference in willingness to adopt new techniques and technology • Differences in communication

  6. Methodology • For a example-- specifications differ between two countries • An example – unanticipated difference • Change over time • Cannot change

  7. Lessons Learned during WaterFall Methodology • Common anticipated problem solved • Geographical dispersion, different time zones and problems with difference in languages • Except quality, why? • Specification was ambiguous • A culture difference in quality acceptance level • Information sharing was insufficient • Low motivation level in Chinese members

  8. Adopting SCRUM • Roles • Process • Adapting Scrum • Result

  9. Lessons Learned • Continuously adapt roles and processes bases on the current conditions. • Analyze and find factors concerning differences that cannot be changed rather than trying to find the reason for the differences. • Don’t try to force to solve all difference issues. • Try to resolve issues few at a time instead of trying to solve them all at once. • Don’t give up.

  10. conclusion • increase the quality • more satisfied

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