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Pt 2. Streamlining Indicators

Pt 2. Streamlining Indicators. Reed Early CESO-SACO Oct 2012. Performance indicators…. A Work In Progress. Indicate areas to track Purpose is improvement Balanced scorecard measures Pick a few measures Target 100% on each Continuously monitor and improve. Example. PI Summary.

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Pt 2. Streamlining Indicators

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  1. Pt 2. Streamlining Indicators Reed Early CESO-SACO Oct 2012

  2. Performance indicators….A Work In Progress • Indicate areas to track • Purpose is improvement • Balanced scorecard measures • Pick a few measures • Target 100% on each • Continuously monitor and improve

  3. Example

  4. PI Summary

  5. Challenges • Work with other changes in parallel • Work in a risk averse setting • Overcome inertia and natural resistance • Initiate and sustain CI culture: • Choose narrow defined projects • Write shorter reports • Orient new communications team • Create project management processes

  6. Critical Success Factors • Executive support and leadership • Time and resource commitment • Recognition that change is needed • Excellent external facilitator • Good design team: mix, competencies • Willingness for continuous improvement

  7. Using Indicators

  8. For MoRE INFORMATION • Peter Senge - A Quinta Disciplina – Introdução http://vimeo.com/15419281 • Continuous Improvement Balanced Scorecard http://www.strategy2act.com/solutions/continuous_improvement_excel.htm

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