Introduction

1. Introduction PROJECT REPORT ON BIRLA CORPORATION LIMITED, SATNA (M.P) TOPIC:- QUALITY CIRCLE BRANCH:- MBA Submitted to :- Mrs. Preeti Dwivedi Submitted by :-Shambhavi

2. CONTENT • 1) Company Profile • 2) Introduction of the Topic • 3) Objective of the Project • 4) Interpretation from the Graphs • 5) Conclusion • 6) Bibliography

3. COMPANY PROFILE

5. BIRLA CORPORATION LIMITED SENIOR MANAGEMENT TEAM • Shri Harsh V. Lodha Chairman • Shri B.R. Nhar MD & CEO • Shri P.k. chand CFO • Shri KK Sharma Jt President Management Audit • Shri P.S Marwah President Satna cement works & Birla Vikas Cement • Shri VK Hamirwasiya President Birla Cement works & Chittor Cement works • Shri PC Mathur Jt President Durgapur Cement works.

6. Birla Corporation Ltd., cement division has six plants in following places • Satna (M.P.) - two plants :- • Satna Cement Works • Birla Vikas Cement • Raibareli (U.P.) - one plant • Chittorgarh (Raj) - two plants • Durgapur (W.B.) - one plant • The cement is branded under the name of Birla Cement are • Khajuraho • Samrat • Chetak • Durgapure • Premium

7. 7 DURGA PUR CEMENT WORKS SATNA CEMENT WORKS

8. 8 HIGH LEVEL FLOW DIAGRAM FLOW DIAGRAM OF CEMENT PLANT PROCESS DESPATCH MINES & CRUSHER PACKING PLANT V R M CEMENT SILO SILO & P H CEMENT MILL 8 COAL MILL ROTARY KILN COOLER

9. INTRODUCTION OF THE TOPIC

10. Meaning of Quality Circle Quality Circle is a small group of 6 to 12 employees doing similar work who voluntarily meet together on a regular basis to identify improvements in their respective work areas using proven techniques for analyzing and solving work related problems coming in the way of achieving and sustaining excellence leading to mutual upliftment of employees as well as the organization. It is "a way of capturing the creative and innovative power that lies within the work force"

11. CONCEPT OF QUALITY CIRCLE Quality Circle concept has three major attributes:- • Quality Circle is a form of participation management. • Quality Circle is a human resource development technique. • Quality Circle is a problem solving technique.

12. 12 P D C A CYCLE brain storming DEMING’SWHEEL CONTROL CHART Identify Problem pare to analysis Follow up & Review Select Problem 1 12 DATA COLLECTION 2 Regular Implementation flow diagram Define Problem 3 11 Action Plan LEGEND 4 Analyse Problem 10 Check data collection Do 5 Trial Implementation 6 BRAIN STORMING & C & E Identify Causes DATA COLLECTION 9 7 8 Identify Root Cause Foreseeing Probable Resistance DEMMINGWHEEL Analyse Data Develop Soln. data collection STEPS DESCREPTION OF STEPS BRAIN STORMING GRAPHS, STRATIFICATION HISTOGRAM brain storming TOOLS

13. Identification of Causes Man Method IMPROPER FEEDBACK variation in process condition Development of changing technology Laziness of man Skill VARIATION IN OPERATOR lack man power Design problem L/S Quality Variation in material quality Variation in Raw material Machine Material

14. OBJECTIVE OF QUALITY CIRCLE a)Change in Attitude :From "I don’t care" to "I do care" Continuous improvement in quality of work life through humanisation of work.b) Self DevelopmentBring out ‘Hidden Potential’ of peoplePeople get to learn additional skills.c) Development of Team SpiritIndividual Vs Team – "I could not do but we did it"Eliminate inter departmental conflicts.d) Improved Organizational CulturePositive working environment.Total involvement of people at all levels.Higher motivational level.Participate Management process

15. Interpretation from the Graphs • From the above data interpretation we can evaluate the following points: • Many people are part of quality circle from the day it start in the SWC and many become part after its implement but many of them want to be part of Quality Circle. • On the bases of the interpretation we can say many employees’ thinks that it will help in the development of them as well as company. • Interpretation shows that employees are agree with the statement that program organized by HRD will ultimately help in there development. • On the bases of close as well as open ended answer we can say that employees found all the competition interesting but they enjoyed presentation more as compare to others because it will improve their presentation skill and confidence.

16. Conclusion • According to the result and views of the employee in personal interview I got to know that all employees are enjoying the programs and activities of quality circle. As in all teams we have minimum 10 members and maximum 15 but according to employees there should be only 5 members in each team so they can learn more things. • According to them they are enjoying all the activity but presentation gave them self confidence but they are not satisfied with HRD because they don’t know about the result of any particular competition. They are expecting that next time results are declared at that time when competitions had conducted. “Human Resource is the most valuable assets of an organization.”

17. BIBLIOGRAPHY • Books • Ashwathapa - Human Resource Management • Ghosh Biswanathan – Human Resources development and Management • VSP Rao - Human Resource Management • Kothari C.R. - Research Methodology • Quality Circle Booklet - Published from QCFI • Newspaper Dainik bhasker Nav Bharat Dainik Jagran • Website used –www.qcfihq.com

18. ANY QUERY THANKS To ALL OF YOU