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The famous Diamond Jewelry dealers De Beers have been in the market since 1888. They are the real deal breakers behind the concept of diamond rings for wedding proposals. Their famous tagline and marketing campaign "Diamond Is Forever" brought them enviable recognition, along with an increase in demand for diamond jewellery. This case study about De Beers Jewelers is an in-depth study about their heritage and how their hard-hitting marketing strategy set them apart from the rest.
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There are four top diamond producers in the world– ALROSA, BHP Billiton, Rio Tinto and De Beers. Currently, De Beers is ruling the market.
What Is De Beers? The world’s leading diamond company known for its unrivalled expertise in the exploration, mining and marketing of rough diamonds driving it forward since 1888.
The Main Story 1888 1939 1947 125 years ago, the leading diamond company started the unrivalled legacy in diamonds. The brand identified the first diamond grading system. The slogan 'A diamond is forever' becomes an iconic slogan of the year.
2001 2002 2003 The brand grows globally with new outlets and has solitaire collections as well. The brand is formed with incredible 203 carat pear cut diamond. The first De Beers diamond store opens in Old Bond Street, London. By now, there are 30 new stores worldwide.
2009 2005 2014 De Beers Caress – a new diamond engagement ring – is launched in March inspired by the true harmony of love. De Beers Aria is unveiled, revealing a light performance of wondrous brilliance. De Beers looks to the natural world for inspiration and launches the delicately feminine Enchanted Lotus collection. Influenced by the serene allure of the lotus flower, the intricate design embodies eternity, beauty and purity. New store launch in Hong Kong.
About the slogan ‘A Diamond Is Forever.’ The slogan means ‘Never ending sign of love.’ Instant connection due to the slogan. Frances Gerety was hired by N.W. Ayer in 1943. The iconic tagline ‘A Diamond is Forever’ was written by Frances Gerety. A campaign was required to boost the sales of the diamonds. The word “forever” was grammatically questionable and it was not exciting. In 1999, Advertising Age named “A Diamond is Forever” the greatest advertising slogan of the 20th Century.
This alluring gem also became a part of music videos- Product Placement. Image courtesy- Youtube According to New York Times, N.W. Ayer's game plan was to "create a situation where almost every person pledging marriage feels compelled to acquire a diamond engagement ring." Diamond sales had also increased in the U.S. by 55 percent
The brand made a point with the slogan that relationships are eternal- Psychological necessity. No engagement or weddings are complete without a diamond ring. In 1951, Ayer informed De Beers that “jewelers now tell us ‘a girl is not engaged unless she has a diamond engagement ring.’ ” The same year, eight out of 10 American brides got a diamond. That number has stayed relatively consistent ever since. Through the years, Gerety’s slogan has remained constant as a copy. The slogan began appearing in the US press soon after that date. What’s really ironic about the campaign is that no one thought it would last forever. De Beers has manipulated an artificial sense of a diamond’s scarcity as well.
The whole idea of the campaign has a lasting value and it’s not like lukewarm water that cools down after a certain point of time. You can repeat a campaign idea again and again and again, till the time it has lost its luster and that's exactly what De Beers followed. The three best examples ever since the ad was launched The original ad from the 40s. A retelling of it from the 90s—the idea that you can make two months’ salary last forever. And a current ad for their Forevermark series, which is directly named for the diamond is forever idea.
Viral Marketing By De Beers Video, ‘The Unending Kiss’ (2009). Image courtesy- Youtube
De Beers had launched an expensive Barbie doll decorated with 160 diamonds and gold. This was in 1999. Image courtesy- Alux.com
De Beers needed a marketing strategy to fulfil their vision – To sell more and bigger diamonds [people in the USA were spending more low-quality diamonds]. To prevent people from reselling diamonds [Diamonds were already plentiful and hence had less resale value] Give a purpose to people to buy diamonds [which should last long] For women, the “the diamond is forever” campaign played a great role in positioning diamonds as a symbol of foreverness and true love. Addons like 10th Anniversary, 25th Anniversary diamonds, etc. were added to keep the forever campaign going.
SWOT Analysis Strengths Weakness 1. In today's time, the brand owns about 40% of the rough diamonds. 2. It can influence the market scenario. 3. It also owns over 50% of the U.S market right now. 4. High quality guaranteed. 1. Low brand recognition in minds of the consumers. 2. Conflict diamonds problem. 3. High production cost. Opportunities Threats 1. Market explorations in Europe, Middle East and Australia as well. 2. Can increase recognition by more marketing techniques. 1.Entry of competition in the market. 2. Association with conflict diamonds. 3. Synthetic/cultural diamonds.
De Beers: The Story Of India 1. India's diamond industry handles 80% of the global diamond market. 2. Earned around $14.18 Billion via exports. 3. Diamonds sold in India are polished. 4. De Beers has entered in a joint venture with Hindustan Diamond Corporation. 5. Almost 10% of the retail business comes from India. 6. De Beers has Kimberly deposits in 4 states.
Forevermark brings back the famous slogan ‘A Diamond Is Forever' for its recent video 'It's a long journey to become one.' The brand signifies that one percent of the supply is totally worthy of Forevermark Inscription. Image courtesy- WWD.com The new campaign targets the millennials, for whom diamond-buying is a pricey and old school tradition that will require updating the phrase by going back to its roots of the promise of enduring love, Ad Age reports.
Women centric and the latest collection is showcased on the Insta-feed with captions. The copies talk about the process of making the particular collection. Celebrities wearing De Beers Image courtesy- De Beers Instagram
Millennial view 1. Millennials are not persuaded as yet to purchase diamonds and they will rather go for something else. 2. Young people are called as the digital natives. They seem to not have a great deal of money which can be a bad news for the diamond makers. 3. A research has also revealed that young consumers tend to value experiences more and are less concerned about rituals.
4. Even if diamonds are forever, the sales are comparatively lesser as the guarantee has changed. 5. Millennials don't trust the iconic stone. 6. Bad news: The sales of diamond fell in 2015 and rough diamonds suffered a drop of 30 percent. 7. David Dews, the creative managing director at the Speed Agency marketing firm says that millennials are conscious of brand image. 8. New values need to be considered to appeal to the millennials.
Why has the slogan lasted for so long? 1. It is a trustworthy statement 2. Women love diamonds after the invention of the tagline. 3. A marriage seems to be incomplete without a diamond piece. 4. Diamonds are a beginning of an eternal love story.
But some say Diamonds are NOT FOREVER 1. Diamonds break, they crack, and they can be blended as well! 2. Diamonds have about only 1.5 level of hardness which means they are brittle in nature. 3. There's no doubt that they are hard but that's not the only factor to be considered. It's about strength, tensile and compressive strength as well. 4. You need to know that there are three crushing forces related to this and those are acceleration, mass and speed. If there’s heavy weight that falls on the diamond, the chances ofchipping, cracking or it breaking into two halves is also possible.
What are blood diamonds? 1. Blood diamonds, also called are conflict diamonds are mined from the war zone or civil conflict. 2. You must know that all diamonds are almost blood diamonds. 3. Due to De Beers strategy, millions have been murdered and massacred for almost a worthless rock. 4. This means that potentially every diamond is a “blood diamond” and was brought to you by forced labour. 5. So before you go ahead to buy those diamonds think about you participating into traditions that's a part of a marketing ploy and that will exploit people as well.
Conclusion As a marketing gimmick, there’s no doubt that ‘A Diamond Is Forever’ worked for De Beers. The lasting impact of the slogan is immeasurable and it is still used widely in India as well for Nakshatra, Heera Hai Sada Ke Liye. A basic illustration or a simple tagline can also leave a lasting impression on human minds. The reason why this slogan has stayed with us for so long is because people believe in love and the tagline speaks for itself. It’s the easiest way to make people believe that love is forever with diamonds. At the end of the day, it’s up to us if we want to own diamonds or be fooled.