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Towards A Successful Corporate FM a brief discussion on its nature and on value adding

In this presentation, Tony S.F. Wong discusses the nature of corporate facilities management and its value-adding potential. Key topics include a holistic and dynamic approach, the three core components of strategic FM (people, place, process), and the role of strategic FM in achieving business objectives. The presentation also explores the disciplines of corporate real estate and property management, as well as the importance of a life cycle approach and the key factors for success in CRE/CFM.

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Towards A Successful Corporate FM a brief discussion on its nature and on value adding

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  1. Towards A Successful Corporate FM a brief discussion on its nature and on value adding INAUGURATION OF HKIFM SEPT. 2000 PRESENTED BY TONY S.F. WONG THE CHASE MANHATTAN BANK

  2. Facilities VS Property Management • WHOLISTIC APPROACH • DYNAMIC APPROACH • VALUE ADDING AS OBJECTIVES

  3. Strategic Facilities Management • 3 CORE COMPNENTS OF STRATEGIC FM • PEOPLE • PLACE • PROCESS

  4. Strategic FM & Sun Tsu • 5 Fundamental Factors • The Way - People’s Support ( people ) • Heaven - Climate, Time etc. ( - ) • Earth - Terrain ( place ) • Generalship - Leadership ( people ) • Doctrine - Organization (process)

  5. Corporate Real Estate / Corporate Facilities Management: • 3 DISCIPLINES of CRE / CFM • Real Estate The land / space (the deal) • Construction Mgmt The building / fit-out (the project) • Property Mgmt The operation (the “life”)

  6. Life Cycle Approach • You work does not start after hand-over of premises, but before; • The property you are managing is not static, it will grow, shrink, and change its life; • You need to be conversant with all three aspects of CRE/FM.

  7. Objectives of CRE/CFM • History – this is primarily a western idea from North America and Western Europe, brought into Asia by Multinational Corporations • It is a discipline / process to satisfy a certain mindset. • The value is BOTH quality and quantity • The process is by objective measurement – measurable goals, measurable process, and measurable results – hence bench marking • It will not work if the organization has very interest in their facilities, or does not believe in objective measurable successes

  8. Key to Success of CRE/ CFM • The key to success of CRE/CFM rests with the organization, not Facilities Managers; • Facilities Managers need to understand the business objectives and design services to help achieve it; • Facilities Managers need to be in a position to influence the process to meet with these objectives; • Facilities Managers need to talk the business language;

  9. THE VALUE OF FM • Facilities Management is a means, not the end. The ultimate end is to Add Value to the Organization.

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