1 / 9

EMPOWERING AND EDUCATING CONSUMERS

EMPOWERING AND EDUCATING CONSUMERS. FIFTH ANNUAL AFRICAN DIALOGUE CONSUMER PROTECTION SEPTEMBER 10-12 2013 LIVINGSTONE, ZAMBIA. MANDATE.

summer
Download Presentation

EMPOWERING AND EDUCATING CONSUMERS

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. EMPOWERING AND EDUCATING CONSUMERS FIFTH ANNUAL AFRICAN DIALOGUE CONSUMER PROTECTION SEPTEMBER 10-12 2013 LIVINGSTONE, ZAMBIA

  2. MANDATE The Department of Trade and Consumer Affairs is mandated by the Consumer Protection Act, 1918,to disseminate information to enable consumers to acquire knowledge of basic consumer rights and the skills needed to make informed choices goods and services.

  3. Mandate Section 5 (1) (b) and (c) of the Consumer Protection empowers the Office to disseminate information to enable consumers to acquire knowledge of basic consumer rights and obligations Formulate and implement consumer education programmes

  4. Outreach Programmes Ways of empowering consumers: • Kgotla and school addresses • NGO’S and Association addresses • Workshops and Seminars • Open air campaigns

  5. OUTREACH Continued • Panel discussions • Breakfast meetings • Fairs and Exhibitions • Radio programmes • Daily news articles • Television- though it is not consistent due to lack of permanent slot • Formation of consumer groups and school clubs

  6. Innovative project Drama performances Drama trails Radio jingles News letter Road shows

  7. CHALLENGES Shortage of funds to strengthen educational campaigns and information dissemination

  8. ACHIEVEMENTS Aired 30 min drama on Botswana Television Conducted two roadshows Permanent slot in the Daily news paper Permanent slot in the National Radio(RB1)

  9. THANK YOU

More Related