1.05 Attributes and Attitudes of an Effective Leader

1. 1.05Attributes and Attitudesof an Effective Leader

2. Leadership

3. Roles of the Effective Leader Brings the team together Sets the vision of the team

4. Attributes of the Effective Leader Qualities: Demanding yet personable Controlling yet flexible Communicates openly and directly Loyal to the team Trusted Respected and respects others

5. Attitudes of the Effective Leader Views/Judges: • Gives recognition and praise publicly • Understands that strength is in the team, not in individual abilities • Allows others to assume leadership role when indicated • Promotes positive change 1.05 Understand concepts of teamwork

6. Leadership styles 1.05 Understand concepts of teamwork

7. Autocratic Leader • Often called “dictator” • Makes all decisions • Has difficulty delegating or sharing duties • Emphasizes discipline • Expects all to follow directions • Causes fear of punishment from team 1.05 Understand concepts of teamwork

8. Democratic Leader • Guides • Listens to the opinions of others • Encourages participation of all team members in decisions and problem solving • Makes decision based on the good of the group 1.05 Understand concepts of teamwork

9. Laissez-faire Leader • From French phrase “let it be” • Informal type of leader • Strives for minimal rules • Allows individuals to function independently • Usually avoids making decisions 1.05 Understand concepts of teamwork

10. Role of an Effective Leader • Define and achieve the goal • Recognize and praise team members publicly • Coach and reprimand privately • Protect the team! 1.05 Understand concepts of teamwork

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12. Teamwork • Joint action by two or more people to achieve common goals • Each person: • contributes with different skills • expresses interests and opinions • Health care teams work together to benefit the patient. 1.05 Understand concepts of teamwork

13. Lessons from Geese 1.05 Understand concepts of teamwork

14. Lessons from GeeseFact 1 • As each goose flaps its wings, it creates an uplift for the birds that follow. By flying in the “V” formation, the whole flock has 71% greater flying range than if each bird flew alone. 1.05 Understand concepts of teamwork

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16. Lessons from GeeseFact 2 • When a goose falls out of formation, it suddenly feels the drag and resistance of flying alone. It quickly moves back into formation to take advantage of the lifting power of the bird in front of it. 1.05 Understand concepts of teamwork

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18. Lessons from GeeseFact 3 • When the lead bird tires, it rotates back into the formation to take advantage of the lifting posed by the bird immediately in front of it. 1.05 Understand concepts of teamwork

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20. Lessons from Geese Fact 4 • The geese flying in formation honk to encourage those up front to keep up the speed. 1.05 Understand concepts of teamwork

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22. Lessons from GeeseFact 5 • When a goose gets sick, wounded, or shot down, two geese drop out of formation and follow it down to help and protect it. They stay with it until it dies or is able to fly again. Then, they launch out with another formation to catch up with the flock 1.05 Understand concepts of teamwork

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24. TEAM Together Everyone Accomplishes More

25. Stages of teambuilding 1.05 Understand concepts of teamwork

26. Forming Awareness stage Team meets to gather information create goals Little regard to others’ values and views

27. Storming Conflict stage Need to be patient Listen and accept ideas from team More regard to others’ values and views

28. Norming Co-operation stage Confidence and trust develop Clarification of purpose and objectives Preparation of detailed plans

29. Performing Productivity stage Team members are flexible Everyone’s skills are utilized Work as a team

30. Adjourning Completion stage Reflect on successes and challenges

31. 1.05 Characteristics of Effective Teams 1.05 Understand concepts of teamwork

32. Characteristics of Effective Teams Common Purpose The goals are meaningful to each team member. There is clear unity of team function. 1.05 Understand concepts of teamwork

33. Characteristics of Effective Teams Common Purpose • Every person on the health care team must understand the role of other team members. • This understanding: • helps clarify individual responsibility • establishes goals and expectations • provides a picture of the patient’s total care 1.05 Understand concepts of teamwork

34. Characteristics of Effective Teams Free Communication Act of exchanging information 1.05 Understand concepts of teamwork

35. Characteristics of Effective Teams Free Communication • Informal, comfortable atmosphere • Free to express feelings and ideas • Everyone participates • Disagreement is viewed as good opportunity for improvement • Attend patient conferences • listen • express opinions • Aware of cultural differences 1.05 Understand concepts of teamwork

36. Characteristics of Effective Teams Trust Reliability, dependability 1.05 Understand concepts of teamwork

37. Characteristics of Effective Teams Trust • Team members rely on each other, understanding their own strengths and weaknesses. • Members are dependable, performing their duties to the best of their ability • All members must function within legal boundaries 1.05 Understand concepts of teamwork

38. Characteristics of Effective Teams Collaboration Working together for a common goal 1.05 Understand concepts of teamwork

39. Characteristics of Effective Teams Collaboration • Team members will: • have positive attitude and ability to laugh at themselves • be friendly and cooperative with others • be open minded and willing to compromise • support and encourage others 1.05 Understand concepts of teamwork

40. Characteristics of Effective Teams Consensus Decisions General agreement and the process of getting there. 1.05 Understand concepts of teamwork

41. Characteristics of Effective Teams Consensus Decisions Look for the best win-win outcome for the team. Make decisions at a point where there is general agreement. Address conflict and work through it to achieve the desired result. 1.05 Understand concepts of teamwork

42. Characteristics of Effective Teams Complementary Skills Good skills that build and unite a team. Skills required to function as a unit. 1.05 Understand concepts of teamwork

43. Characteristics of Effective Teams Complementary Skills Every team member has a role and a specific contribution to make to the team. Health team members are professionals with different levels of education, ideas, backgrounds, and interests. Each member adds to make the whole bigger than the sum of its parts. 1.05 Understand concepts of teamwork

44. Characteristics of Effective Teams Commitment A pledge or a promise 1.05 Understand concepts of teamwork

45. Characteristics of Effective Teams Commitment • Teams work toward desired outcome. • directed • motivated • persistent • Effective teams are the result of hard work, patience, practice and the focus on quality health care for the patient. 1.05 Understand concepts of teamwork

46. Characteristics of Effective Teams Common purpose Free communication Trust Collaboration Complimentary skills Consensus decisions Commitment 1.05 Understand concepts of teamwork

47. 1.05 Effective Healthcare Teams 1.05 Understand concepts of teamwork

48. Healthcare Teams • Individuals from different healthcare disciplines come together to provide patient care. • No single professional can deliver a complete plan of care to meet patient needs. • The leader of the healthcare team may vary depending on the task. 1.05 Understand concepts of teamwork

49. Healthcare Team Members • Healthcare team member differences: • backgrounds • education levels • interests • skills • careers • All team members work together to provide quality patient care. 1.05 Understand concepts of teamwork

50. Roles and Responsibilities of Healthcare Team Members • Assessment • Treatment / management • Education / advocacy • Referrals / collaboration 1.05 Understand concepts of teamwork