Food Safety Management with Anti Fraud

1. Food Safety Management with Anti Fraud Presented by Jim Flynn – 1st July 2013 @GaelQuality linkedin.com/company/gael-ltd

2. Agenda • Introductions • Current Situation • Problems to be Solved • What Leaders are Saying • A Risk Based Approach • Operational Integration • The Business Case • Summary • Q&A

3. About Gael Ltd • Glasgow based solutions Co. • 100 Staff • Est. 21 yrs • 2500 customers in 70 Countries • Roots in Quality Management • 250+ Food, Drink & Packaging Customers • BRC Business Services Partner • Goal – To improve quality and food safety in the UK food sector through smart tools and relevant expertise

4. Introductions - The Team • Dr Jo Head – Head Consultancy • Jim Flynn – Gael Ltd • FoodQuestTQ • Dr John Hnatio • Bruce Becker • Campden BRI?

5. Concept – The QMS/Risk Maturity Journey • The QMS/Risk Journey • Paper>QMS>eQMS>SMS>IMS>Risk • Requires Risk based approach • Meat Industry 75% Paper QMS – Still Risk Systems Immature • Key Reason behind Horsemeat Incident is Paper Systems open to Fraud?

6. Concept – Management by Exception • Need to Manage by Exception • Identify Signals of Failure • Use to Identify Areas of Improvement • Improve by Analysis • Driven by Exception Data • One Click Reporting • Real Time Alerting

7. Concept – Drive Standards or Die • Drive Increasing Standards • Industry Needs to Improve to stay Competitive against Global Pressures • Anything Else is a Slow Death, e.g. like Coal Mining, ship Building, etc.

8. Concept – Robust Management Systems • Robust Due Diligence and Management solutions are Critical • Increase Performance • Build Trust • Drive Improvement • Risk Based Approach

9. Current Situation - Guidance • Industry Needs Guidance • Opportunity to Add Value • More Competitive • More Efficient • Use Compliance to Drive Standards • Create More Innovators

10. Current Situation – DNA Reporting • All Very Manual • Open to Confidentiality / FOI Issues • Hard to Enforce • Lacks Transparency • Reporting Compliance an Issue

11. Current Situation – Wider Food Fraud • BIG Problem • Lack of Affordable Tools • Nobody Knows What to Do • Its going to Take YEARS to sort • Industry Does NOT have this Luxury

12. Current Situation – Lack of Collaboration • Competitive Fears drive Poker Face Culture • Fear and Distrust of Regulator • No System for Annonymised Sharing • Result in Lack of Sharing Information • Consumer Trust Levels Affected

13. Current Situation – All Eyes on DNA Testing • Appeasement Doesn’t Work in the Long Term • It’s a Finger in the Dyke • Criminals Moved on Already • Root Issues MUST be more ROBUST Management Systems • Can’t Afford to Take YEARS to Solve this

14. What Leaders are Saying - FSA "We need to work better with Industry to share information and ideas and potential hazards and problems in the supply chain" 7th March 2013 "We need to understand the systems businesses have in place and the safety and quality controls in place, so we can protect the consumer" Catherine Brown – Chief Executive - FSA

15. What Leaders are Saying – Pat Troop • Review of FSA Response to Horsemeat contamination • FSA Emerging Risks did not see this coming • Some hesitancy and confusion because not a food safety issue • Questions over powers in national incidents - FSA lead or La lead? • Need to improve intelligence and wider scanning • Wide input of intelligence • Need to learn from others • Need shared analysis and forward thinking • All require collaborative working

16. What Leaders are Saying – Dr Jo Head "There is sensitivity about sharing data. It's out of peoples comfort zone ... You don't know how confidential others will be and what they might use your data for" Dr Jo Head – Head Consulting

17. What Leaders are Saying – Paul Wiles “If we are to prevent any more criminal behaviour happening we need to share data." Paul Wilesformer Home Office Chief Scientific Adviser

18. What Leaders are Saying – BMPA • Collaboration, risk based approach, proportionate legislation • FSA Audit requires reform • Meat Inspection - risk based and proportionate • BQAP requires integrity and robustness Andrew SimpsonBMPA Chairman

19. What Leaders are Saying - DEFRA "Too much of this system (horse passports) is based on trust on paper, and there is not enough testing. We have to get back to more testing of products." Owen PatersonEnvironment Secretary

20. What Leaders are Saying - DEFRA "We will work with the FSA and food businesses to learn lessons and to make any changes that are needed to restore and maintain consumer confidence in the food chain." “A Spokeswoman”DEFRA

21. What Leaders are Saying – Which? • We need a proactive and coordinated food fraud surveillance • improved sharing of information • intelligence led surveillance Sue DaviesWhich?

22. What Leaders are Saying – Prof. Elliot • Quality and Safety the focus • Shared Challenge: • “Prove to the public that they can Trust the Systems ‘that put food on their plates.’” Prof. Chris ElliotFSA Britain Supply Chain Review

23. What We Need – Management Systems • Standards Based Robust Food Safety Management Systems in the Supply Chain • Ease of Information Dissemination / Management • Ease of Crises Management • Automated Processes • Real Time Analysis

24. What We Need – Risk Monitoring • Risk Based Approach • Easy to Understand • Bowtie Methodology • Real Time • Communicates Up and Down the Supply Chain • Maintains and Preserves Confidentiality

25. What We Need – Intelligent Action • Intelligence Gathering from • The Industry as well as • The Wider Supply Chain • Intelligence is NOT Enough • Need to know What to Do with intelligence as well • Need to be Sure people ACT on Intelligence

26. What We Need – CAPA Planning • Corrective / Preventive Action Planning • Policies and Procedures • Develop Appropriate Models • Embed in Industry • Lead the Along the Virtuous Path rather than give them a Map

27. How We Can Help – Learning From Others • We Have Already Done it: • Aviation – STEADES • Rail SMIS • Blood Banks – AABB • Annonymised Reporting • Integrating Operational Safety with Policy Setting

28. How We Can Help – Standards Management & Communication • Easily Manage Compliance • Turn Compliance into Excellence • Drive Quality and Innovation • Ensure Truly Robust Management Systems for Building and Maintain Trust • Increase Competitive Advantage through Cost Reductions • Drive a Continuous Improvement Culture

29. How We Can Help – Risk Based Horizon Scanning • Real & Credible Info Sources in Real Time • Pre-Validated Food Fraud Analysis • Separates Noise from Signal • Ensures Business Know WHAT to do as well as HOW to do it

30. How We Can Help – Facilitating Collaboration • Share What you Want / Need to • Collaborate On Risks • Preserve Confidentiality • Manage Risk Proactively, Proportionately and Successfully

31. Examples – Bow Tie Risk Real time Risk Management showing the current Rating against Food Fraud benchmarks

32. Examples – Bow Tie Risk Example Food Fraud BowTie Showing Threats, Controls and Consequences

33. Examples – Bow Tie Risk Example Real Time Food Fraud Risk Register Showing Current Ratings and Status

34. Examples – Bow Tie Risk Example Real Time Risk Dashboard Showing Actions Required

35. The Opportunity • Don’t have time to learn to fish so ‘give them fish’ • Gael Risk as tool for confidential supply chain collaboration • Incorporate Risk Management best practice for: • Food Fraud • RMRA • HACCP • Other

36. The Opportunity • Drive Closer Industry Relationships • Develop Deeper Industry Trust

37. The Business Case • Lead Industry Now, Not Next Year or in 5 Years! • Engage and Collaborate to Improve • Positive Action removes Doubt • Wider and Deeper than DNA Testing and Traceability • Effect Positive Cultural Change in the Industry • Solidify Leadership Position

38. Summary • The Technology and Expertise Exists • We Have Done this in Other Sectors • Add in Horizon Scanning with Actionable Intelligence • A New Risk Model is Required That Facilitates • Sharing • Collaboration • Improvement • Provide Supply Chain Transparency, Intelligence and Sharing

39. Thank You Thank you for viewing this presentation For more information contact us: Email: imf@gaelquality.com Web: http://www.gaelquality.com @GaelQuality linkedin.com/company/gael-ltd

40. Reference • www.slideshare.com