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Suzyu00ae is an on-demand consumer insights platform that connects you directly to your target audience to get real-time feedback on any business decision, big or small.
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What is customer feedback? Customer feedback is an important information given by clients about whether they are happy or unhappy with a product/service and with the general experience they had with a company. Their opinion is a resource for improving customer experience and adjusting your actions to their needs.
Customer feedback helps improve products and services:- Customer feedbacks plays an important role to improve the products and services offered.You can improve on the things where you lack in terms of customer satisfaction.
Measure the Customer Satisfaction:- With the accurate feedbacks of customers you can figure it out whether you are going in the right direction or not in your business. If your customers are satisfied, your business will always grow.
Customer Feedbacks for Retention:- It is proven that customer feedbacks help you in client retention. Satisfied customer will stay with you. Unhappy customer will eventually find a better alternative to your business and leave.
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