Maryland Project Management Oversight & System Development Life Cycle (SDLC)

1. MarylandProject Management Oversight &System Development Life Cycle(SDLC) Robert Krauss MD Digital Government Summit June 26, 2006

2. Agenda • Maryland’s IT Structure • The Four Tiers of Oversight • SDLC Purpose & Ten Phases • DBM’s PMO Resources

3. Maryland’s IT Structure • 63 Executive Branch Agencies • 63 respective autonomous organizations • 50 Major IT Development Projects(MITDPs) on average across 20 agencies annually • DBM’s Centralized Oversight • Approves State’s IT Master Plans and IT Project Requests • Coordinates the IT Advisory Council (ITAC) • Monthly CIO meeting • Ensures success of all MITDPs • Four tiers of oversight

4. The Four Tiers of PM Oversight • Professional Project Management • Portfolio Reviews • Peer Review Committees • Independent Verification & Validations (IV&Vs)

5. Tier #1 - Professional Project Management (Agency) • Dedicated project manager for each project. • Follow PMI’s project management principles. • Follow the State’s System Development Life Cycle (SDLC) methodology. • Provide updates to the DBM / PMO. • DBM procurement under way for an automated, statewide project tracking system.

6. Tier #2 - Portfolio Reviews (DBM / Agency) • One-on-one review of Agency MITDP status. • Purpose is to discuss project risks and responses. • Goal is to identify corrective action tasks and time frames to promote project success.

7. Tier #3 - Peer Review Committees (Multiple Agencies) • Periodic meetings among CIO’s and PM’s from multiple Agencies focusing on one project. • Purpose is to discuss best practices and share experiences applicable to the target project. • Goal is to bolster oversight by leveraging the ITAC membership’s body of knowledge.

8. Tier #4 – IV&Vs (Third Party) • A DBM or Agency partnership with external industry resources. • Purpose is to assess project health via independent analysis. • Goal is to identify corrective action tasks and time frames to promote project success.

9. SDLC Purpose • The methodology provides IT Project Managers with a consistent approach to successful implementation of systems. • The process provides the visibility of design, development, and implementation status needed to ensure delivery on-time and within budget. • The documentation provides for management sign-offs before beginning next SDLC phase.

10. The SDLC Phases • Initiation • System Concept Development • Planning • Requirements Analysis • Design • Development • Integration and Test • Implementation • Operations & Maintenance • Disposition

11. 1. Initiation Phase Products

12. 2. System Concept Development Phase Products

13. 3. Planning Phase Product

14. 4. Requirements Analysis Phase Products

15. 5. Design Phase Products

16. 6. Development Phase Products

17. 7. Integration & Test Phase Products

18. 8. Implementation Phase Products

19. 9. O&M Phase Products

20. 10. Disposition Phase Product

21. PMO Workshops • Introduction to the SDLC Process Mar – May + TBD • Writing good Statements of Work July 26 • Project Management Best Practices Aug 16 & Sep 13 PMO Resources Oversight Methodology @ www.dbm.maryland.gov, key word: Oversight SDLC @ www.dbm.maryland.gov, key word: SDLC Email DBM / OIT / PMO: oit.pmo@dbm.state.md.us Bob Krauss, PMP: 410.260.6135, rkrauss@dbm.state.md.us