How to Fail at Your Next Job Opportunity

1. How to Fail at Your Next Job Opportunity Presented by: Charlene Kricho, PHR HR Consultant - Mercy

2. 5. 17+ years experience in Human Resources 4. Conducted over 1,000 interviews 3. Participated in many bad hiring decisions 2. Participated in more GREAT hiring decisions 1. I care Top 5 Reasons I’m qualified to be here Today:

3. Do you recognize yourself? Blurter Interrogator Talker – cell phone, that is Aromatic Easily distracted Yawner Inappropriate dresser Pinocchio TMI Applicants who failed before they got started

4. Attitude Been there, done that aka Know-it-All Anything you’ve done, I can do better Rely on memory, don’t take notes Don’t pay attention Don’t LISTEN! Bad Fit No desire to succeed Self-fulfilling prophecy Position isn’t as described Overstated personal capabilities Culture clash: chatty Cathy in a heads-down environment Personality conflicts Primary reasons for Failure once on an Assignment/job

5. COMMUNICATE! With supervisor clearly express concerns have solution(s) to discuss ask for other options/opportunities remain professional If necessary, talk to HR representative talk to supervisor first! refer to notes to accurately convey issue do not point fingers ask what opportunities/options are available remain professional oops, What now?

6. We can’t fix what we don’t know is broken We can’t find what we want if we don’t know what we want Identify personal job satisfaction factors Identify and be truthful about our strengths and weaknesses Identify personal skills and skill level Know your personality traits and dislikes Recognize transferrable skills and be ready to talk about them Recognize past accomplishments Define your interests Define what aspects of an organization are important to you Find jobs that fit well with your interests and strengths Prepare to avoid roadblocks Personal ResponsibilitySoul searching

7. Seek guidance from professionals: this process can seem overwhelming Staffing Solutions, Inc. has many self-assessment tools available to help: Assess skills Create a personal assessment outline Apply skill set to job market needs Provide career counseling Opportunities for placement Steer to roles that fit personal assessment What Next?

8. Do your homework Review the job title and summary immediately before the interview Know a bit about the organization and why you want to work there Ask appropriate questions Should not be a one-way conversation Determine if there is a good match between the company’s needs and your skills, values, and career path ….all that work and now….The Interview

9. Bad: What happened to the person that was in this job before? Better: Why is this position available? Bad: What do you think they are looking for in this job? Better: What skills, experience, temperament make a successful candidate for this position? Bad: Do people monitor your work all the time or do you work on your own? Better: Can you describe the culture of the department: Do they work as a team or independently? Bad: Does the department do a good job of training new people? Better: What type of training and resources are available to new team members? How to ask questions

10. Send a thank you card Seriously consider the opportunity, before the offer Do you have the skills required to perform well? Do you have the desire to perform well? Will you be ashamed to tell others what company you work for? Follow up at appropriate intervals Was follow up expected within two weeks? What answers do you need to make a decision, if an offer is made? Make a list If you receive a thanks, but no thanks response Thank the recruiter for their time Ask what skills are needed to be a successful candidate for the next opportunity Ask to be kept in mind for future opportunities If turning down an offer, be respectful and prepare to explain why Jump start your success

11. People are not placed in a role – temp or permanent – to fail Treat every day as a working interview Prepare to impress Sunday After picking out your outfit for Monday, mentally prepare for the your first day. Determine priorities regarding your new role. What do you hope to learn or accomplish? What is your understanding of your role ? What projects are most important? Which ones are you most excited about? Have you been told how your role impacts the organization? Document your questions and bring with you to work on Monday. I Got it!!!!!

12. Monday Start by smiling! Come across as friendly and approachable. Don’t let your nerves show and send the wrong message. Find out your schedule. Is time scheduled for orientation? Training? Manager one-on-one? Department introduction? Meeting key partners? Ask your leader about goals and expectations. What is the preferred method of communication? What are your first assignments? Who, what and where are your resources? Take notes!!! The New “Kid in Class”

13. Tuesday Get organized. No matter which tool you prefer, have a system in place to track tasks and help manage time efficiently. Keep a note pad and pen, laptop, or iPad with you at all times. Use a method to track actions items to ensure nothing slips through the cracks. Ask for a tour of the office’s filing system, if you haven’t had one already. Be sure to review hard copy and electronic document protocols. For example, if templates are in existence that need to be used, start right away. If protocols are in place for an electronic signature on e-mail documents, create your signature. Take notes!!! You Survived Day One

14. Wednesday If you have not met the members of your team, introduce yourself. Ask for some of their time in the near future to learn more about them and their role within the organization. The goal is not to impress. Get to know each other and learn from those with more time in the role/department/organization than you. Trust is built over time, so don’t be disappointed if the conversation is not as immediately forthcoming as you hoped. Showing interest in the job and in your co-workers will accelerate the bonding process. You will have a network of allies to help you succeed as time goes on. Take notes!!! Hump Day

15. Thursday A general understand of office procedures and administrative tasks should be gained by now. Verify what you think you know with co-workers. Review your company’s training manuals and procedures. Build your internal contact list. For example, Who do you contact with computer issues? How do you obtain office supplies? Who are the company’s vendors and how are they contacted? Most work will require cooperation with others. Much stress can be avoided if details are worked out ahead of time. For example, who will be responsible for what and when? Take notes!!! On the Downhill Slide

16. Good news! You will never have another first week on this job again. In a brief meeting with your manager, hit the highlights of your week. If you’ve started projects, review steps up to this point to ensure you are on the right track. Review your list of priorities. Ask if you are on track with expectations for week one. If not, find out the issue(s). What’s on the schedule for next week? Determine the best lines of communication between you and your manager. Express your commitment to performing the best. Take notes!!!! Then type them up in an e-mail to your boss, recapping the highlights and expectations. If provided advice on how to improve performance, this is important information. You will be able to reference your advances in this area during your next evaluation – formal or informal. Your manager will appreciate the initiative and cooperation. TGIF

17. It isn’t always easy or comfortable, but we need to take an objective look within Seek guidance from professionals Prepare Anticipate Remember that you were chosen to succeed!!! Things to Remember