1 / 8

Cashier Functions

Cashier Functions. Customer Service to students and staff Process payments Process payment arrangements Process departmental deposits Refund students when applicable. Help students understand their accounts Bill students Installments/Emergency Loans Department needs F O A PAL

sydney-smith
Download Presentation

Cashier Functions

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Cashier Functions

  2. Customer Service to students and staff Process payments Process payment arrangements Process departmental deposits Refund students when applicable Help students understand their accounts Bill students Installments/Emergency Loans Department needs FOAPAL Refunds: F/A, Drops, excess payment… Cashiers’ Key Ingredients

  3. Student Guides Available The Business office distributes the student guide in an effort to explain important student financial issues to students

  4. About the Business Office Student Guide Student Guides are updated at the beginning of each semester. The following information can be obtained from them. • Tuition charges per credit hour • Mandatory Fees • Course Fees • Differential Tuition Per Credit Hour • Continuing Education Fees • Other Non Refundable Fees • Refund Policies • Payments • Emergency Loan Program • Installment Payment Plan • Installment Due Dates • Third party Contracts and Scholarships • Dual Enrollment • (Enrolled in two Texas Public Institutions • of Higher Education) • Returned Checks/Stop Payments • Payment Options and Locations

  5. Cashier Office Hours • A Cashier’s Schedule calendar is distributed on a monthly basis. • The calendar provides useful information such as; • Date location is open • Campus Office Hours of operation • Contact Phone Number by campus • This serves as a great planning tool, If you would like to receive the monthly cashier schedule, please sign up before leaving. • DROP BOX: • Available at Pecan Campus next to the Cashiers Office. • *Note: Non-CASH Payments ONLY

  6. Web check payments Students can now pay by check on-line http://jagnet.southtexascollege.edu Jag Card Students can go online and register to receive their refunds via their Jag Card instead of a check @ http://www.southtexascollege.edu/jagcard/ New !!!!!

  7. Departments requesting a refund for a student must keep the following in mind Normal check runs are on Thursdays A refund request must be submitted by noon Wednesday Any requests received after the deadline will be issued until the following week Requesting a Refund

  8. TSICSRVCustomer Service Inquiry • The customer service screen can be used to view student account status • This form is Detail Code driven (alpha-numeric) • Various query methods • Disbursements Query by R% • The refund Date is when the refund was picked up by the system to be issued the following day. • Query by Term • Query by Effective Date • If a credit/balance is reflected on the account refer to cashiers • Note; If you need access to this form please sign in the Access Request form before leaving

More Related