1 / 66

Building and Code Enforcement:

Building and Code Enforcement:. Dealing with the “Ups” and “Downs” of the Building Bust and Foreclosure Boom Wayne Clark, AICP Building & Development (BD) Team Lead Community Development Director City of Port Orange wclark@port-orange.org (386) 506-5610. May 3, 2012. Outline.

tacey
Download Presentation

Building and Code Enforcement:

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Building and Code Enforcement: Dealing with the “Ups” and “Downs” of the Building Bust and Foreclosure Boom Wayne Clark, AICP Building & Development (BD) Team Lead Community Development Director City of Port Orange wclark@port-orange.org (386) 506-5610 May 3, 2012

  2. Outline • Port Orange Overview for Benchmark Comparisons • Building Bust • Code Enforcement/Foreclosure Boom

  3. Port Orange, FL Jacksonville Tallahassee Pensacola Daytona Beach Port Orange Population: 56,048 Labor Force: 26,152 Race: 92.7% - white Median Age: 46.9 years Median Income: $44,122 Mobile Homes: 20.4% (38% in 1980) Most data: 2010 Census Orlando Tampa Miami

  4. Culture – Performance Measures

  5. CultureWhat do you cost me? Trammell Crow – “cost is only relative to return”

  6. The Building Bust

  7. Building Fund ends Boom in the Red Port Orange Building Special Revenue Fund 2007 -$300,000 Most FL Govt. Building Funds 2007 Major Reserves

  8. Building Fund DebtWhat do you cost me – Part 2 • Charges for City Support Services • IT = $102,000 • Rent = $71,000 • Insurance = $27,000 • CM, CAO.. = $38,000 • Total charged to fund = $238,000 • 27% of Building Budget • Does not include: fleet or computer purchase

  9. Workload Trends

  10. Invisible WorkloadLots of meetings but no permits

  11. Department Budget(30% Reduction) $3.26 m $2.3 m

  12. Staff Reductions

  13. Org Chart – ‘07 Total Staff: 40 to 24 40% Bldg Staff: 18 to 9 50%

  14. Workload with Staff Reductions

  15. ValueBuilding & Development Review

  16. What do we really value? • Happy Voters (jobs, safe, stable property values, good schools, no pot holes, trash picked up…) • Peaceful developers & business leaders • Not to have to raise taxes • Great community events – Christmas parade, 4th of July fireworks, baseball tournaments, ribbon cuttings..

  17. Role of Government Debate

  18. Value: Building Code & Construction Standards

  19. Accountability – Proving Value

  20. How can we improve value?

  21. ObjectiveEfficient Process Without Sacrificing QualityFast – Fair - Thorough

  22. Development Review Process(≈70% of Budget & Staff) • Concept Meeting • Pre-App Meeting • Applications • Pre-DRC Meeting • Site Plan Review • DRC Comments Letter • DRC/First Review Site Plan/Plats • Informal/Specific Discipline Meetings (post DRC) • Concurrency Review - Traffic • Concurrency Review - Schools • Planning Commission • City Council • Follow Up & Final DRC Mtgs • Building Pre-Application Mtg • Plan Approval (Dev Order) • Pre-Construction Meeting • Construction Inspections • Building Plan Review • Building Permits • Building Inspections • Small Permits & SF Homes • Final Site Inspections • Final Acceptance of Infrastructure • Certificate of Occupancy 24-Step Process Map

  23. Florida Benchmarking Consortium 39 Communities (24 cities & 15 counties) • BD Key Performance Indicators: • # of Inspections/Day/Inspector – Top 10% • Avg. Cost/Inspections – Top 25% cheapest • # of Building Plans Reviewed/Day/Reviewer – Top 25% • Avg. Cost/Plan Review – Top 33% cheapest • Permits Issued/Permit Tech – Top 33% • Overall Customer Satisfaction – > 90% • Best Practices focus – Plan Review/Permitting (technology, front counter, etc.)

  24. Benchmark Communities • Cape Coral • Gainesville • Jacksonville Beach • Jupiter • Lakeland • Lauderhill • Palm Coast • Tallahassee • Tamarac • Titusville

  25. Best Practices Underway • Permit Filing, Routing & Pickup Efficiencies (Permit # vs. address; over counter permits for re-roof, AC, water heater; Drop Off Boxes • Eliminate batching and bottlenecks • Process Automation (permit entry, review comments, deadlines, checklists, etc…) • More Information on Website – Self Serve concept • Informal Electronic Review (until full electronic submittals) • Streamline Development Regulations (submittal requirements, conflicts, …) • Utility Infielder Concept with staff – no specialists

  26. Best Practices cont. • Attitude (Fast, Fair, Thorough) • Customer service focus helping people achieve results that meet codes • Provide solutions – prevent problems • Build trust on both sides of the review table & with the residents • Communication • Heavy emphasis on Concept & Pre-App meetings • Talk to people – neighborhoods & contractors because surprises are bad • Internal communication/coordination improvements – we are a team • Top 10 Lists – how to avoid process problems

  27. Results - Open for Business • Jobs • No tax increase • Ribbon cuttings • Happy businesses

  28. Coming Soon

  29. Commercial Renovations

  30. Parking Lot Infill

  31. Economic Impact Permitted Construction Value 2007 - 2010 Industrial and Office ≈ $25.5 m Retail/Restaurant ≈ $72.5 m Commercial Renovations ≈ $9.9 m Total Value ≈ $110 million Building Fund ≈ 5% Reserve (Target 10%)

  32. Citizen Survey Trends(% Satisfied)

  33. Citizen Survey Trends(% Satisfied)

  34. Citizen Survey Trends(% Satisfied)

  35. The Code Enforcement Boom

  36. Junk • Home Occs • Overgrown lots • Feuds • Signs • Car Repairs Trends of the “Boom”

  37. Junk • Home Occs • Car Repair • Signs • Green Pools • Feuds Trends of the “Boom”

  38. ValueCode Enforcement

  39. What do we really value? • Happy Voters (jobs, safe, stable property values, good schools, no pot holes, trash picked up…) • Peaceful developers & business leaders • Not to have to raise taxes • Great community events – Christmas parade, 4th of July fireworks, baseball tournaments, ribbon cuttings..

  40. Role of Government Debate

  41. Accountability – Proving Value

  42. How can we improve value?

  43. Objectives

  44. Code Enforcement Process(≈15% of Budget & Staff) • Observation/Complaint • Courtesy Contact • Case Preparation • Re-inspections/Follow Up • Notice • Code Board/Magistrate • Finding & Order • Set Fine Lien • Nuisance Abatement • Repeat Violations • FL Law Requirements Informal Process Map

  45. Violation Type • High weeds & grass • Outside storage • Garbage, trash, junk & debris • Working without permit • Parking in front yard • Other: Backflow Testing, Housing Code Violation, Commercial Property Inspections, Water Restrictions, etc.

  46. RepeatViolations

  47. Neighborhoods Sustaining vs. Declining ≈ 160 Total 30/40/30

  48. Commercial Enforcement(587 Total sites – 34 Shopping Centers (16 w/ 10+ tenants ) • Comm. Property Maintenance • Parking Lots • Landscaping • Irrigation • Signs • Stormwater Ponds • Trash • Fences & Walls • Backflow Testing Compliance

  49. CODE ENFORCEMENT PERFORMANCE MEASURES • Number of proactive cases • Number of reactive cases/ • complaints • Days from first complaint to • first inspection • Cases brought into compliance • before formal notice issued • Cases brought into compliance • before a magistrate, code board, citation • Total cases brought into compliance

More Related