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Ing. Radek HRONZA • Ing. Michal ŠPETA Ing. Pavel NÁPLAVA

On the road to the efectivness Business Process Center of Excellence at the Faculty of Electrical Engineering at the Czech Technical University in Prague. Ing. Radek HRONZA • Ing. Michal ŠPETA Ing. Pavel NÁPLAVA. Centrum znalostního managementu, ČVUT FEL, Česká republika

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Ing. Radek HRONZA • Ing. Michal ŠPETA Ing. Pavel NÁPLAVA

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  1. On theroad to theefectivnessBusiness Process Center of Excellenceat the Faculty of Electrical Engineeringat the CzechTechnical University in Prague Ing. Radek HRONZA • Ing. Michal ŠPETA Ing. Pavel NÁPLAVA Centrum znalostního managementu, ČVUT FEL, Česká republika Centre forKnowledge Management, CTU FEE, Czech Republic

  2. Introductionofauthors Ing. Pavel Náplava naplava@fel.cvut.cz Ing. Michal Špeta spetamic@fel.cvut.cz Ing. Radek Hronza hronzrad@fel.cvut.cz

  3. Agenda 2. PROJECT 3. CONCLUSION 1. CONDITIONS • BPM project • Higher Education • Evaluation • Establishing of CZM

  4. Higher Education in Czech Republic Number of university students (2000 – 2012) Funding dependeds on number of students Decreasing number of new students Development of competitive environment Possible solutions: Increase incomes (science, commercial research, …) Decrease costs (effective organization) Combination of solutions mentioned above Source: Statistics of Czech Ministry of Education

  5. Decreasing trend offundig (CTU FEE) [mil. CZK] ? Source: Annual Report of CTU FEE

  6. The right decision at the right time Do we have any solution? Analysis Analysis Analysis Do we have any solution? 2009: Strategic faculty meeting

  7. Avoid the full standardization! ACADEMIC FREEDOM ACADEMIC INDEPENDENCE

  8. Initial conditions (SWOT analysis) 1 Source: InternalAnalysisof CTU FEE (simplified)

  9. Initial conditions (SWOT analysis) 2 Source: InternalAnalysisof CTU FEE (simplified)

  10. Do we have any solution? „We can't manage anything, what we don't have described“ process analysis

  11. Initiation of the project POWERED BY CZM

  12. Centre for Knowledge Management (CZM) • Established by the dean of the CTU FEE in 2008. • Primary goals: • Dean support • Education support • Practical experiences • Today’s staff: • 2 full time employees, • 2 PhD students, • 15 Bc. / MSc. students. Education Business Research

  13. Cooperation with students Advanced courses Business Process Management Corporate Performance Management 250 STUDENTS 250 STUDENTS INS TIS 40 STUDENTS 70 STUDENTS PIS BACHELOR/MASTER THESIS ISP DISSERTATION THESIS CPM INTERNAL INTERNSHIP EXTERNAL INTERNSHIP

  14. Strategic partnership + Center for Knowledge Management Czech Technical University Faculty of Electrical Engineering   University Technology Exploration Center (UTEC)

  15. CZM Development (1stpillar) 1 Community • 01/2012 External projects • 02/2011 Internal projects • Creating of BPM faculty culture • Process mapping of Dean’s offices • Revision and consolidation of documents • Defined system for CTU FEE process model maintenance • Created a presentation layer for process model CTU (Process portal) • 06/2010 Pilot • 09/2009 Education • 09/2008

  16. Processportal Source: Screenshot of CTU FEE process portal

  17. Process portal Source: Internal Analysis of accesses to the process portal (CZM)

  18. CZM Development (stabilization) 2 Community Real platform to train talents • 01/2012 External projects • 02/2011 Internal projects • Extending BPM within the faculty and outside faculty • From process modeling to execution • IBM Business Process Manager V8.0 • 5 processes in execution • First steps of performance measurement 06/2010 Pilot 09/2009 Education • 09/2008

  19. CZM establishment • Clear identity both inside the faculty and Technical University: • Cooperation on the other faculty projects. • Cooperation with other faculties on their projects. • Cooperation on the university projects. • Direct financial support from faculty and university budgets (time limited). • Trusted relationships both with students and other employees, good reputation !!!

  20. Future Outlook • TO-BE processes (optimization) • More reasonable processes in execution • Extension of process mapping • Extension of process portal functionality • Usage of process model for employees job description • Definition and measurement of KPI

  21. CZM Development (2ndpillar) 3 Community Cooperation with Ministry of Education on BPM methodology 01/2012 External projects 02/2011 Internal projects • First larger BPM external projects: • Czech Ministry of Education • West Bohemia Universty • ŠKODA PRAHA Invest (energy) • EFIN project workshop presentation. • Starting to be the BPM leader in academic field in Czech Republic. • Preparing BPM community. 06/2010 Pilot 09/2009 Education • 09/2008

  22. Summary What does make sense • Usage of BPM in academic environment • Establishing of internal business process center of excellence for BPM project

  23. www.fel.cvut.cz http://www.czm-cvut.cz/ czm@fel.cvut.cz Thank you for your attention

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