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College of Engineering NETWORK Overview Windows NT Users

College of Engineering NETWORK Overview Windows NT Users. Center for Electronic Design, Communications and Computing (Sue Pysher - Training Coordinator - 05/98). Topics. Network Layout (Network Illustration) Advantages of Using the Network Terminology

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College of Engineering NETWORK Overview Windows NT Users

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  1. College of EngineeringNETWORKOverviewWindows NT Users Center for Electronic Design, Communications and Computing (Sue Pysher - Training Coordinator - 05/98)

  2. Topics • Network Layout (Network Illustration) • Advantages of Using the Network • Terminology • Where Your Software Resides? Department Example • HELP - Support Staff (Center & Department staff) • Network Identification of Users & Hardware • Connecting to the Network - Logging In • What You’re Connected to on Login

  3. Topics (continued) • Connecting to Network Drives (Shares) • Connecting to Network Printers • PasswordInformation (Changing, Expiration, Etc.) • ‘Log On - Log Off’ • Transferring Files - Options • HELP!! (Where do I go first to get help? Who do I call?) • TroubleshootingSolutions • Password Expired? Problems logging on • Print Job not printing? • Can’t connect to a network drive? • Problems with OAS - IBIS, ISIS, Printing from OAS • Problems Logging on OR Password “Locked” Errors • Lost Connection to Network?

  4. You are Automatically Connected to Drives/Printers • Your systemautomatically connects to: • M: (Your personal area/share) -- Dept. NT Server • N: (Dept. Common area) -- Dept. NT Server • Q: (College-wide Information area) -- ENGRCDC • W: (College Software area) -- Dept. NT Servers • X: (Cross-departmental Transfers) -- ENGRCDC • Any Shared Drives (e.g., O:, K:, etc.) -- Dept. NT Servers • Default Printer should be set up by Technical Contact • The department NT server handles printers NOTE: Your technical support person sets up these initial network connections

  5. Connections to Drives/Printers • Connections to Drivesare made from within Windows NT using Windows Explorer (or you can use File Manager) • Connections to Printerscan be made by going into Settings/Printers from START button or through Control Panel/Printers. • Drives & Printersare initiallyset up by your TechnicalContact though users have the ability to change them. • Users can change the drives they connect to when they login (using Windows Explorer/File Manager) and printers by START/Settings/Printers or through Control Panel/Printers. • Changes (connecting) can be set to reconnect on login

  6. ? ? ? ? WHY NT ? ? ? ? ? ? ? ?

  7. Why NT ? • Speedup in Network Performance • Better Reliability -MoreSecurity • Faster Access of Network Services • Workstations less dependent on network • (local installation of most software instead of accessing software from network)

  8. The Network Layout

  9. Typical ConnectionWithin Department Dept NT Server Faceplate OAS (IBIS,ISIS) EX: ENGRDO LIAS Central CEDCC NT Servers PSU Data Backbone Rack in Bldg YOUR OFFICE Primary Controller & Network Services-ENGRCDC Internet Access Worldwide PSU Systems (CAC, etc.)

  10. Department Servers within Engineering DOMAIN DOMAIN Name: PSU_Engineering ENGRDO ENGREE ENGRESM ENGRARC ENGRME ENGRCHE ENGRCE ENGRNUC ENGRAER ENGRABE ENGREAST ENGRCDC ENGRWEST ENGRCSE NOTE: The above is simply a ‘sample’ of server naming conventions - there are over 16 NT servers in the domain - you can use Network Neighborhood to see servers that are part of the domain - servers begin with ENGR___

  11. Server Name Department/Area ENGRABEAg/Bio Engineering ENGRACSAcoustics ENGRAEROAerospace Engineering ENGRARCArchitectural Engineering ENGRCDC CEDCC-Center for Elec. Design, Comms & Computing ENGRCECivil & Environmental Engineering ENGRCHE Chemical Engineering ENGRCSEComputer Science & Engineering ENGRDODean’s Office ENGRDO2Dean’s office - Server #2 ENGREASTNASA Center & Reactor Building ENGREEElectrical Engineering ENGRESMEngineering Science & Mechanics ENGRME Mechanical Engineering ENGRNUC Nuclear Engineering ENGRWEST West Campus Area Department NT Servers

  12. College - Special NT Servers Server Name Role Description ENGRINFO BDC CD Tower ENGRMAIL BDC POP3 Mail Server ENGR_MIS_SQL01 Server SQL Server ENGR_MIS_WEB01 Server Web Server ENGRSMS PDC Primary DomainController / ArcServe ENGRTEST PDC Netshow Test Unit ENGRTEST1 Server Terminal Server Test Unit ENGRTEST2 BDC SMS Test Unit

  13. The Network Advantage

  14. The Network Advantage Easy File Transfer (Common dept drive, Shared Drives) Work Group File Sharing Bring Remote Areas into Reach! Auto File Backup of Files Stored on Server Cross-Platform File Sharing (simplified PC/Mac file transfer) Communication with Others in College (Email) Shared Printers (ability to use other network printers) Internet communication with PSU networks and other institutions Software at server level

  15. Network Terminology Network Connect? NT? Shares? Domain?

  16. Terminology you should become familiar with • NT (Microsoft’s New Technology) • NT - Microsoft’s network software used by the College of Engineering • NT Server software - Network Management Software • Local (Client) software that is supported: • Windows for Workgroups 3.11 (WFW) • Windows v3 doesn’t necessary networking capability. • Windows 95/98 • Windows NT Workstation • Macintosh Systems (using Appletalk)

  17. Terminology (continued) • Domain - PSU_ENGINEERING • The Engineering network (domain) is comprised of a number of NT servers (in most cases, each department/area will have its own server) • Engineering’s DOMAIN Name = PSU_ENGINEERING Examples of Department Server: • Dean’s Office Server(s) = ENGRDO1 & ENGRDO2 • Electrical Engineering Server = ENGREE • Engineering Science and Mechanics = ENGRESMEach department server will have a server name (ENGR…), and users within a department will be connected to the associated department server All participating department NT servers will be within the PSU_ENGINEERING domain

  18. Terminology (continued) • Shares • Area set up so specific users can ‘share’ files (equivalent of a shared service). (only authorized users would be able to access this created area/drive) • Network Connect/Disconnect (Map Network Drive) • Drive and printer connections are ‘USER’ specific. • A separate profile for each user who can login to an NT machine is set up • Profiles allow you to set desktop defaults, connect to drives, etc. • You must have a profile set up on different machines if you are going to be logging in using different workstations [you must have additional permissions to login on machines other than your regular workstation • You connect/disconnect from network drives from Windows Explorer or File Manager, and add/change printers using START/Settings/Printers or through Control Panel/Printers

  19. COLLEGE NETWORK* * *NT Servers in Departments&Department-Owned NT Servers

  20. Department NT Servers • Most departments within the College are part of the College’s network of NT Servers - the servers are physically located within the departments • Some departments in the College are fully administering their own NT Servers, but have adopted the same structures regarding network drives, etc. • EX: M: = personal area/shareN: = common department shareQ: = general information share • Aerospace Engineering, Industrial Engineering, and Mechanical Engineering, are areas where users should check with the department’s NT Administrator to get specific network information.

  21. DEPARTMENT NT ServerENGRDO M: - Personal Drive N: - Dept Drive W: - Windows apps Shared Drives (EX: O, etc.) Printing handled on local server Additional Dept software NT Server - Dept Example Central CEDCC NT Server(s) will provide Q: - General Information Drive WEB Server / SQL Server POP Server (for Mail) File Transfer Area (X:) LOCALLY INSTALLED: WordPerfect Microsoft Office suite Word, Excel,etc. Eudora TN3270 (IBIS/ISIS) FIT Netscape Other local software PRINTERS: Printers controlled by NT server in department If having problems w/ printing, you can go into START/Settings/Printers, doubleclick on the printer, and delete print jobs Contact NT Server Administrator if problems cannot be resolved Printers no longer go through ENGR network server YOUR OFFICE

  22. HELP!!!Where to Get Support

  23. NT SERVER ADMINISTRATORS • The NT Server Administrator is the person responsible for maintaining the server within your department • Information is available on the specific people you would use as support within your department for technical support. See your Administrative Aide or check the Website: Http://www.engr.psu.edu/www/spt/tc/tclist.html • Technical Contacts in departments will have the ability to add printers, shared areas and software for use on the department NT server

  24. College Committees • Operator Committee • Each department has at least one Operator Representative • He/she attends bi-monthly meetings with Center Support Staff • Meetingsdeal with software-related issues, user issues, new software support info, network change information, training/support activities • Operator Reps relay information between the Center and department faculty & staff; in addition, they distribute handouts from meetings • Electronic mail is also used to inform Operator Reps of changes, updates, alerts, etc. that are computer- or network-related. • A web page devoted to Operator Committee meetings, handouts, schedule of meetings, lists of participants, and other information is available - http://www.engr.psu.edu/www/trg/opcom.html

  25. College Committees (cont’d) • Technical Contact Committee • Technical contact within a department: • handles hardware/software installation • provides technical support for departmental hardware • acts as a technical liaison between Center Network Support Staff and department. • Technical Contact meetings are held through the Center - technical contact relays information between the Center and department faculty/staff regarding technical aspects of the NT servers/systems. • Technical Contact listings and other technical information can be found on the Web at http://www.engr.psu.edu/www/spt/tc/tc.html

  26. CEDCC - Hardware/Software Support & Training • Support is available to all College of Engineering faculty & staff through the Center (CEDCC) on: • Technical (Hardware) Support • Software Training & Support • Center Personnel can be reached at: • Help Desk (technical support) - 3-3741 • Training & Software Support - 3-4666

  27. Center Network Support Staff

  28. NETWORK IDENTIFICATION____________________Users & Hardware

  29. User Identification SBGECL your initials your dept abbrev *Note: You can choose a user ID which does not conform to this naming convention

  30. Workstation Identification Internet Name: sbg.cedcc.psu.edu Your workstation (PC, MAC, etc.) needs an IP Name and Address (Internet Protocol)

  31. Printer Identification DOADM01 dept area printer number Printers are identified by a printer name. They may also be identified with an IP name and address (Internet Protocol). For example: doadm01.engr-do.psu.edu

  32. NT Server Identification ENGRDO your dept Each NT Server has a name assigned to it - dept servers within the College begin with ‘ENGR’

  33. Engineering’s DOMAIN Name is: PSU_ENGINEERING The ‘DOMAIN’ includes all ‘participating’ department NT servers Engineering’s Primary Domain Controller (resides in the Center)

  34. Logging On to the Network

  35. Windows NT Logon • Turn on your system. • Windows NT loads, and the Windows NT window appears, telling you to CTRL/ALT/DEL to logon • Touch CTRL/ALT/DEL • If you (or someone else) had previously logged in, that user ID will appear in the logon window - you can simply change the ID • In the Password: area, key in your password • Domain should be PSU_Engineering[NOTE: Passwords are ‘case-sensitive’ - check to see if your CAPSLOCK is on if you get an invalid password/logon error NOTE: After 3 unsuccessful attempts to logon, you’ll be locked out for an hour [you can call the help line 3-3741 to get reset or wait the hour]

  36. Successful Login • If you successfully login, the NT desktop will appear. • You’ll be logged in with your username to your department’s server, e.g., ENGREE in the Domain PSU_Engineering. • Any drives/printer connections that were to reconnect will be connected on login • your technical contact should have made network connections initially - users can change network connections/printers. • If you receive any unusual errors when attempting to login, contact the Center Help Line at 863-3741for assistance. • You will be contacted within 15 minutes of your call.

  37. What You Connect to On Login • Your technical support personinitially sets up drives and printers that you get connected to on logon, for example - M:, N:, Q:, shared drives, printers , etc. • You can change these connections from within FILE MANAGER using DISK/Connect Network Drive, check box ‘RECONNECT AT STARTUP’ or you can use use NT Explorer to map a network drive, and check box ‘Reconnect at Login’ • Drive and printer settings are USER dependent in NT.

  38. Connecting/DisconnectingDrives using NT Explorer or File Manager

  39. Connect to Network Drives(using Windows Explorer) • Connect to Shared Areas & Network Drives from EXPLORER (you may have a shortcut to File Manager on the desktop • If so, doubleclick on EXPLORER icon. Or • if you have no shortcut on desktop, click START button, select Programs, Windows NT Explorer

  40. Connecting to Network Drive (Using Explorer) • Toolbar buttons can be used to Map Network Drive & Disconnect Network DriveOR • You can also use the menu TOOLS/Map Network Drive or Disconnect Network Drive

  41. Connect to Network Drive (cont’d) • To connect to a network drive: • Click the [MAP NETWORK DRIVE] button

  42. Connecting Network Drive (cont’d) • Select an open network drive letter in Drive area: • In Path: area: • You can use the dropdown arrow to select connections previously made, or you may need to select from the list of servers/shares at bottom of window • Simply doubleclick on the SERVER name, then click the share

  43. Connect to Network Drive(EX: Transfer Drive X:) • In this example, the network’s File Transfer Drive X: will be connected • Be sure to check the Reconnect at Login box to automatically reconnect • Doubleclick on Server in Shared Directories area) ENGRCDC (under PSU_ENGINEERING) • Click on the share named ‘Transfer’ • Click [OK] • This connects drive X:

  44. Disconnect from a Network Drive (using Explorer) • To disconnect a network drive in Explorer: • Click [DISCONNECT NETWORK DRIVE] toolbar button • Highlight the drive to disconnect • Click [OK] • NOTE: You can also use the menu option TOOLS/Disconnect Network Drive, select drive, click OK

  45. Connecting/DisconnectingNetwork DrivesUsing File Manager

  46. Connect to Network Drives(using File Manager) • Connect to Shared Areas & Network Drives from FILE MANAGER(you may have a shortcut to File Manager on the desktop • If so, doubleclick on FILE MANAGER icon. • Or if you have no shortcut on desktop, select START/Run and type winfile, then touch [ENTER]

  47. Drives You Are Connected To • File Manager lists connected drives across the top of the window under the Menu Bar. • These drives are initially set up for you by your technical contact. But you have the ability change the drives you automatically connect to.

  48. Drives and Shares • You can disconnect from network drives and reconnect to drives that you choose. • To see which shares/services are ‘associated’ with the particular drives, click the down-arrow next to ‘drive’ list box (see illustration).

  49. Connect/Disconnect Drives (File Manager) • You can use the TOOLBAR icon to connect or disconnect drives • If you don’t see the toolbar - you can ‘activate’ it from the Menu: select OPTIONS from menu and click TOOLBAR. • Click on the ‘Connect’ or ‘Disconnect’ icon • OR...

  50. File Manager Menu (Connect/Disconnect) • You can use the Pull down menu options to connect or disconnect a drive. • Select DISK from the Menu: • Connect Network Drive... • Disconnect Network Drive... • If you select Connect Network Drive...(cont’d on next screen)

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