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Targeted Youth Support Pathfinder. Example young person’s journey mapping, for East Midlands Learning Event, 7 July 2006 Version 0.1 – 28 June 2006. Identify. Assess. Treat. Referral. Social Services. Action. Action. Action. Action. Connexions. Action. Action. Action. Action.
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Targeted Youth Support Pathfinder Example young person’s journey mapping, for East Midlands Learning Event, 7 July 2006 Version 0.1 – 28 June 2006
Identify Assess Treat Referral Social Services Action Action Action Action Connexions Action Action Action Action Education Welfare Service Police encounters Irregular attendance at secondary Respiratory reaction GEM Action Action Action Action YOS/Police Action Action Action Action School Action Action Action Action Youth Service
Key Irregular attendance at secondary Especially effective practice/ multi-agency working Key event in young person’s journey Poor/missing practice/ multi-agency working Action Identify young person in need Action Assess need Action Treat/intervene Action Refer on
Process (exploring current services) • Prepare one-swim lane for each service represented • Review case study with participants, adding or changing features to ensure all participants can engage • Agree key events • Each participant prepares post-its summarising how they identify, assess, treat/intervene, refer on • Review service by service and overall, to ensure all participants understand all service’s involvement with the young person • Add green flags for effective service • Add red flags for poor service, identifying gaps and overlaps, where integrated working could be improved to provide better outcomes
Examples of Intervention to support GEM and her family • Utilise youth workers to make initial contact with Gem – Lead Professional • School – call a case conference with agencies to get a clear picture of Gem’s present situation (CAF) • Utilise Education Welfare to make contact at home – link to police through Truancy Rapid Response Team • Utilise Youth Service to work with group in danger of the ASBO – get them involved in more positive activity • Connexions – GEM need ARIR assessment + support to ensure she doesn’t become NEET • Utilise school nurse to talk through GEM’s respiratory problems • Social Services – is there a potential child protection issue – does the family need some concentrated support • Work with YOS to prevent an ASBO being implemented