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Solano Coalition for Better Health Children’s Oral Healthcare Access Program. Kristine Lalic Project Specialist Solano Coalition for Better Health Suisun City, CA . Widenmann School-Based Health Center. Successful Integration Efforts.
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Solano Coalition for Better HealthChildren’s Oral Healthcare Access Program Kristine Lalic Project Specialist Solano Coalition for Better Health Suisun City, CA
Successful Integration Efforts • Establishing HL7 bridge betweenelectronic dental record and electronicmedical record. • Implemented clinic-wide no-show policy. • Patient referrals between medical and dental team. • Sharedresponsibilitiesbetweenmedical and dental assistants. • Bilingual staff withsamedesignation (i.e., MA). • Medical and dental represented at quarterly SBHC, project team, and CQI committee meetings. • Communityrepresentation via parent participation. • Promotion of all clinicservices at school and communityevents.
Challenges to Integration • Additionalcostsfor HL7 interface set up and clinic staff training. • BecomingMedi-Cal/Denti-Cal provider (SBHC non-FQHC status; application process). • Staffing (DDS, FNP, receptionist).
Strategies Used to Address Challenges • Appropriate budget allocation towardsDentrix/PrognoCIS HL7 interface. • ContactingcurrentMedi-Cal/Denti-Cal providers and representatives for assistance, attendingwebinar and seminar,usingintegrationworksheet’ssustainability as a roadmap. • Referralprotocol for restorative care, workingwith new FNP, seeking full-time receptionistwithbillingexperience.