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Creating Public Value. Lazarski School of Commerce and Law May, 2011 Edward T. Jennings, Jr. University of Kentucky Martin School of Public Policy and Administration ed.jennings@uky.edu. Projekt : „Odpowiedź na wyzwania gospodarki opartej na wiedzy: nowy program nauczania na WSHiP”.
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Creating Public Value Lazarski School of Commerce and Law May, 2011 Edward T. Jennings, Jr. University of Kentucky Martin School of Public Policy and Administration ed.jennings@uky.edu
Projekt : „Odpowiedź na wyzwania gospodarki opartej na wiedzy: nowy program nauczania na WSHiP”. Projekt współfinansowany ze środków Unii Europejskiej w ramach Europejskiego Funduszu Społecznego.
The Question • What should public managers take to be their purpose? What should they be trying to accomplish?
Imitate Business Model • Focus on the bottom line– profit as the goal • Does not work for government • But, perhaps focus could be on efficiency and effectiveness
How do we evaluate governance? • Responsiveness • Accountability • Problem solving • Conflict reduction • Performance
How do we evaluate governance? • Focus on public value instead of bottom-line profit • But, what does public value mean?
Competing perspectives Public value as • the achievement of political mandates • the achievement of professional standards • Determined through analytical techniques • Stakeholder and customer satisfaction
Conclusion • Citizens and representatives as customers • Judged by legislative approval of funding
Projekt : „Odpowiedź na wyzwania gospodarki opartej na wiedzy: nowy program nauczania na WSHiP”. Projekt współfinansowany ze środków Unii Europejskiej w ramach Europejskiego Funduszu Społecznego.