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The Best of Intentions Investigation of AgFunds

The Best of Intentions Investigation of AgFunds. Lauren Carlucci Ashlee Cuddy Emily Moss Tara Murphy Travis Orr. Agenda. Background Information Key Players Major Issues Recommendations. Background . AgFunds is a nationwide financial services company specializing in:

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The Best of Intentions Investigation of AgFunds

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  1. The Best of IntentionsInvestigation of AgFunds Lauren Carlucci Ashlee Cuddy Emily Moss Tara Murphy Travis Orr

  2. Agenda Background Information Key Players Major Issues Recommendations

  3. Background • AgFunds is a nationwide financial services company specializing in: • Investments & Account Services for farmers and farmer owned cooperatives. • AgFund has new positions available • Recruiting begins with examining the recent trainees • Selection issues arise during the search for an employee to fill an opening in the Arkansas division.  

  4. Key Players

  5. Issues Cynthia’s personal dilemma Set up for failure? Taking a stance AgFund Profit vs. Principle

  6. Company-wide Communication • Cynthia and Peter address the Arkansas district • Gain Peter’s support of hiring decision • Survey Clients

  7. Customer Letter • Tips for Effective Business Communications • Write the way you speak • Remove acronyms and jargon • Write at the correct level • State benefit for the reader • Written by valued upper management • Components of Letter • Outline the actions taking place • Highlight Steve’s qualifications • Align clients’ values to Steve’s qualifications • Cost • Paper materials, printing, and postage expenses • < $0.50 per letter

  8. Job Transition Program • Job Shadow Program • New employees will shadow mentor on 5 sales calls • Mentor will accompany new employee on 5 sales calls • Will show effective communication and sales techniques • Mentor/Mentee Program • “Mentor Initiative Design Package” from The Mentoring Group • cost=$70/team

  9. Questions & Comments

  10. Timeline

  11. References 4hb.com. (2010). Announcement of New Area Representative. Retrieved Apr. 13, 2010, from 4hb. Web site: http://www.4hb.com/letters/ltrannewrep.html. Academy Leadership. (2003, January). Resistance to Change. Retrieved April 17, 2010, from Academy Leadership Newsletters: http://www.academyleadership.com/newsletters/news13.htm Answers.com. (2010). What Is the Importance of Business Communication in Your Life? Retrieved Apr. 14, 2010, from Wiki Answers. Web site: http://wiki.answers.com/Q/What_is_the_importance_of_business_com munication_in_your_life. Biztree Inc. (2010). Announcement of New Area Representative. Retrieved Apr. 12, 2010, from Business in a Box. Web site: http://www.biztree.com/Templates/Announcement-of-New-Area- Representative.html. Caver, K., & Livers, A. (2002, November). Dear White Boss. Harvard Business Review , 76-81.

  12. References Miller, T. L. (2010). 10 Tips for More Effective Business Communications. Retrieved Apr. 14, 2010, from Klariti. Web site: http://www.klariti.com/business-writing/10-Tips-Effective-Business- Communications.shtml#top. Miller, R. (2010, April 19). Change Acceleration Process. Director of Talent Aquisition Blue Cross Blue Shield of North Carolina. Office Depot. (2010). Office Supplies. Retrieved Apr. 16, 2010, from Office Depot. Web site: http://www.officedepot.com/a/browse/office- supplies/N=5+1676/. Witt, C. E. (2005). IMB Builds a Successful Mentoring Program. Material Handling Management , 1. Write Express Corporation. (2010). Announcement Letters. Retrieved Apr. 13, 2010, from Write Express. Web site: http://www.writeexpress.com/announcement.htm.

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