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July 18, 2019 AAND Workshop Update from the Alabama 9-1-1 Board Prattville, AL

July 18, 2019 AAND Workshop Update from the Alabama 9-1-1 Board Prattville, AL. Introduction & Contact Information. Alan Campbell Shelby County 9-1-1 Director & Vice Chairman for the Alabama 9-1-1 Board Email: acampbell@shelby911.org Phone: 205-541-3593. Staff Update.

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July 18, 2019 AAND Workshop Update from the Alabama 9-1-1 Board Prattville, AL

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  1. July 18, 2019AAND Workshop Update from the Alabama 9-1-1 BoardPrattville, AL

  2. Introduction & Contact Information Alan Campbell Shelby County 9-1-1 Director & Vice Chairmanfor the Alabama 9-1-1 Board Email: acampbell@shelby911.org Phone: 205-541-3593

  3. Staff Update • Administrative Vacancy • _____@al911board.com • Ron Cooley, CPA, Financial Analyst • ron@al911board.com • Dana Grubbs, Program Coordinator • dana@al911board.com • Adam Brown, Deputy Director • adam@al911board.com Retired June 30th Ron Helen Dana Adam

  4. AAND Representatives District 7 Melissa Dove Director Wilcox County E9-1-1 District 1 Chris Heger (Retired) Director Baldwin County ECD District 5 Brandon Wallace Director Athens/Limestone County 9-1-1 District 3 Larry Fisher Department of Emergency Communications Director City of Montgomery Four Year Term Expires July 18, 2020

  5. AAND Representatives District 2 Jeremy Williams Director Geneva County E9-1-1 District 4 Tim Web Executive Director Winston County E9-1-1 District 6 Alan Campbell Executive Director Shelby County 9-1-1

  6. Industry Representatives ILEC Evelyn Causey President/COO Hayneville Telephone Company, Inc. Cable VoIP Providers Terry Womack General Manager Cable ONE, Inc. CMRS Wayne Hutchens Assistant Vice President Legislative & Regulatory Affairs AT&T ILEC J. Frederick Johnson CEO Farmers Telecommunications Cooperative, Inc. Cable VoIP Providers Robert Smith Sr. Manager of Government Relations Charter Communications CMRS John Nettles President Pine Belt Telephone & Wireless

  7. The past twelve months… • Passed three administrative rules • 585-X-4.08 Distribution Formula-Census Data Board adopts most recent population data October 1 each year • 585-X-4.09 Distributions to Emergency Communication Districts from the Cost Recovery Fund Make ECDs whole, pay cost recovery to participating carriers, pay ANGEN costs, maintain a minimum balance equal to (90) days operational and administrative costs of the board, and determine if there are additional funds that may be distributed to the ECDs and, if so, do so by 50% equal parts plus 50% by population • 585-X-4.10 Statewide 911 Charge Adjustment for the rate of growth in the CPI-U Increase 9-1-1 service charge from $1.75 to $1.86

  8. The past twelve months… • Granted $ 848,341.31 to 11 ECDS for 5 different project types

  9. The past twelve months… • Applied for federal grant Focus = Gaps in implementing NG9-1-1 What we’re doing with the grant: • Issuing a Hosted CPE RFP and a Statewide GIS Project RFP

  10. The past twelve months… From: To: 29 agencies 67 instructors 319 practitioners (207 transitioned from existing programs; 112 new EMDs) Grew the Alabama Emergency Medical Dispatch Program • 20 agencies • 37 instructors • 36 practitioners

  11. The past twelve months… • Completed our second Legal Compliance Audit • Cut the number of finding by 2/3 • Updated the ECD Annual reporting spreadsheet • Most participation so far; seven ECDs did not report, one of which had dissolved in 2017. • Engaged for Upcoming Sunset Review • Second of the statewide Board’s existence • Had legislation passed for § 11-98-4.1 • Sustainable funding for ANGEN or its progeny • Reporting requirement of Board’s Executive Director to Legislative Leadership • Annual Report to AAND

  12. The past twelve months… • Implemented CPI Increase 6 months early • Paid out $3,483,963.50 to ECDs before • Issued an ANGEN Refund • Refunded $2,498,253.25 of projected, but unused ANGEN costs • Declared a Cost Recovery Excess • Distributed $2,000,000.00 to ECDs of unclaimed Cost Recovery funds

  13. The past twelve months… • Changed Banks • Earned $98,124 in interest since December, ~4.5 x more than with previous bank • Approved an ECD Consolidation • Districts total = 86 (down from original 88) • Successfully ended all ongoing litigation with providers • Distributed an undisclosed settlement to ECDs as previously uncollected revenues

  14. The past twelve months… • Supported the 911 Saves Act • Passed the House on 7/12/19 • Reached out to ALL Telecommunicators in Alabama • 2,130 Education and Outreach packets sent during Public Safety Telecommunicator Week • Produced 1st 9-1-1 Directory • Draft debuting now! • Offered 284 training hours * • 539 students attended 23 classes *does not include EMD

  15. / Upcoming Training

  16. Training in the works… Tactical Dispatch (1-day Course) x 2 Customer Service (1-day Course) x 4 CMCP (5-day Course) x 1 Supervisor (3-day Course) x 1 Advanced Telecommunicator (3-day Course) x 4 Improving 9-1-1 Center Culture for Personal & Organizational Success (1-day Course) x 2 CTO (3-day Course) x 1

  17. Upcoming Events • 7/18 ALNENA Quarterly Meeting AL 911 Board Office, 1 Commerce Street, Montgomery 12 PM--Boxed Lunch (sponsored by Carbyne); 1PM--Meeting • 8/11-14 APCO 2019 (Baltimore, MD) • 8/20-22 Annual ACCA Convention (Orange Beach) • 9/18 Public Hearing Proposed Rules/Board Meeting • 10/13-16 Gulf Coast 9-1-1 Conference (Orange Beach) • 11/20 Board Meeting

  18. Questions Alan Campbell Shelby County 9-1-1 Director & Vice Chairmanfor the Alabama 9-1-1 Board Email: acampbell@shelby911.org Phone:

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