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Real Marketing. People share, read and generally engage more with any type of content when it ’ s surfaced through friends and people they know and trust. Real Marketing. Real Marketing. Define Marketing and the steps in the Marketing Process Understand the marketplace
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Real Marketing People share, read and generally engage more with any type of content when it’s surfaced through friends and people they know and trust.
Real Marketing • Define Marketing and the steps in the Marketing Process • Understand the marketplace • Design customer driven marketing strategy • Construct and integrated marketing prgm. • Build profitable relationships and create customer delight
Understanding the Marketplace • Customer Needs Wants and Demands • Market Offerings Products Services Experiences • Customer Value and Satisfaction • Exchanges and Relationships • Markets
Chapter Objective and Key Terms • Define Marketing • Understanding customers and the marketplace • Key Elements of customer driven marketing strategy • Discuss customer relationship • Major Trends and forces changing
Company Marketing Strategy • Objectives • Company-Wide Strategic Planning: Defining Marketing’s Role • Designing the Business Portfolio • Planning Marketing: Partnering to Build Customer Relationships • Marketing Strategy and the Marketing Mix • Managing the Marketing Effort (53–57) • Measuring and Managing Return on Marketing Investment
SWOT ANALYSIS • SAMPLE SWOT FORM ON CLASS WEBSITE