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The Impact of Unions on Quality of Care

The Impact of Unions on Quality of Care . Care for Elders 2009 Leadership Conference May 12, 2009 Houston, TX. Leslie Hendrickson Hendrickson Development www.hendricksondevelopment.biz. Main Points of Talk. Rapid growth in unionization of long-term care workers serving state clients

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The Impact of Unions on Quality of Care

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  1. The Impact of Unions on Quality of Care Care for Elders 2009 Leadership Conference May 12, 2009 Houston, TX Leslie Hendrickson Hendrickson Development www.hendricksondevelopment.biz

  2. Main Points of Talk • Rapid growth in unionization of long-term care workers serving state clients • Five arguable impacts on quality of care • Increase in benefits lowers turnover • Some evidence of changed care behavior • Home Care Quality Commissions • More training might improve care • Promoting legislation to improve care

  3. Rapid Growth • SEIU started in 1921, 600,000 members in 1980, 2 million now. 2006 budget of $275 m. • SEIU Health Care Division has 1,000,000 members. 420,000 home care workers. • More public employees unionized, 36% vs. 8% • Bureau of Labor Statistics Personal Care and Service Occupations- represented by unions increase 2007 to 2008, 603,000 to 681,000

  4. Increase in Benefits Lowers Turnover • April 2009 CEPR study – unionization of l5 lower paying occupations • Increased hourly pay by 10% • Chance of health insurance 19% • Chance of pension benefits 23% • Regan, PHI, Health Benefits lowers turnover • Zabin markets, Howes- higher wages lead to more workers more hours worked, less turnover, more matches with client ethnicity

  5. Some Evidence of Changed Care Behavior • 2004 Lamberg JAMA article on the negative impacts of long working hours and nursing unions getting contract restrictions on mandatory overtime • 2004 Ash and Seago hospitals with unionized R.N.’s have 5.5% lower heart attack mortality • 2007 Swan and Harrington -non-unionized NFs had more serious violations reported

  6. Home Care Quality Commissions • Michigan 2003 Governor’s actions 2007 SEIU Healthcare Michigan • Washington Initiative 775 in 2001 • Oregon 2000 Measure 99, Local 503 in 2002 • Missouri Proposition B Nov. 4, 2008 75% yes vote established Quality Home Care Council

  7. Helping Consumers and Providers • Assisting consumers in making their decision • Providing orientation to new providers • Developing recruitment and retention strategies • Maintaining a registry • Reducing employment barriers to providers • Providing training for providers

  8. More Training Might Improve Care • Registries promote training, WA training proposals • Established locals like 1199 in NY and SEIU UHW in CA have health care training programs • Newer locals have less training more union activity oriented training, SEIU 503 in OR and 755NW in WA.

  9. Promoting Legislation to Improve Care • CNA/NNOC in CA “Safe Staffing RN ratios” e.g. Texas Hospital Patient Protection Act of 2009 • Long history of efforts to support national health insurance • Partner with Paraprofessional Healthcare Institute http://phinational.org/ and others • Obama Administration names Henry Claypool as Director of HHS Office on Disability

  10. References • http://www.cepr.net/documents/publications/unions-service-2009-04.pdf • http://www.bls.gov/news.release/union2.t03.htm • http://www.unionfacts.com/unions/unionProfile.cfm?id=137 • http://digitalcommons.ilr.cornell.edu/cgi/viewcontent.cgi?article=1077&context=ilrreview

  11. References p. 2 • Swan J., and Harrington C. (2007, April) California nursing facility quality and union environments. Journal of Aging and Health, 19(2), 183-199. • http://hchcw.org/archives/invisible-care-gap-caregivers-without-health-coverage

  12. References p. 3 • Howes, C. (2002, November) The impact of a large wage increase on the workforce stability of IHSS home care workers in San Francisco County. Berkeley, CA: University of California, Center for Labor Education Research. Retrieved on January 20, 2008 from: http://www.directcareclearinghouse.org/download/WorkforceStabilityPaper.pdf

  13. References p. 4 • Hendrickson article on unions and quality of http://www.hcbs.org/files/138/6882/Workforce_Compendium_FINAL.doc • Lamberg, L. (2004, July 7) Impact of Long Working Hours Explored, JAMA, 292:1, pp.25-26 • http://www.dds.ca.gov/DSPT/Docs/Turnover_Study_2002.pdf

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