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Child & Family Service Agency Placement Provider Web Training Summer 2007

Child & Family Service Agency Placement Provider Web Training Summer 2007. Agenda. Introductions Administrative Details Project Purpose & Goals Invoice Process Flow Features Security Resources Hands on Training. Administrative Details.

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Child & Family Service Agency Placement Provider Web Training Summer 2007

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  1. Child & Family Service AgencyPlacement Provider Web TrainingSummer 2007

  2. Agenda • Introductions • Administrative Details • Project Purpose & Goals • Invoice Process Flow • Features • Security • Resources • Hands on Training

  3. Administrative Details

  4. What are the purpose & goals of the Placement Provider Web Enhancements? To improve timeliness and accuracy of placement provider payments through an enhanced, user-friendly interface and additional functionality. Improve User Experience through enhanced graphical user interface (GUI) and functionality Incorporate Monthly Placement Utilization Report functionality for more timely and accurate placement provider payments Increase Usage of system for up-to-date child location data

  5. Purpose & Goals • Accurate and real-time placement information • Visual presentation of placement information • We know where our children are with greater accuracy • Services can be changed by the Placement Unit without initiating a new placement, provided the child is with the same provider • Provider certifies placement and payment information online on the first day of the following contract service month • Virtually eliminate monthly hard copy “draft invoices” and hard copy vendor invoices by submitting electronic invoices directly through FACES.NET

  6. Invoice Process Flow

  7. MPUR requested for approval Discrepant locations resolved Who Requests: Private Agency Who Verifies: Private Agency Who Records: Social Worker Private Agency Recon Unit Who Resolves: Reconciliation Unit How will providers invoice CFSA? Invoice Creation: Part I – Monthly Placement Utilization Report (MPUR) Child locations recorded in FACES.NET Verification of Monthly Placement Utilization Report (MPUR)

  8. MPUR Approved Invoice Generated Invoice Released for Payment Who Interfaces: FACES.NET Who Approves: CFO/Designee Who Generates: FACES.NET Who Releases: Fiscal How will providers invoice CFSA? Invoice Creation: Part 2 – Submitting MPURs Payment Interfaced to R*STARS

  9. MPUR Approved Invoice Generated What are the MPUR and Invoice statuses? In-Process Pending Approval Child locations recorded in FACES.NET Provider request MPUR approval for prior month Discrepant locations resolved by Reconciliation Unit Provider verifies Monthly Placement Utilization Report (MPUR) Paid Approved Invoiced Invoice Released for Payment Payment Interfaced to R*STARS Payment updated with Check info Ready Pending Release Paid Interfaced

  10. Features

  11. New Screen

  12. Monthly Placement Utilization Report(MPUR)

  13. One MPUR per month/per Contract Line Item (CLIN) Generated on the 1st of the month if placement exists Only Non-discrepant placements appear Updated daily at 3 AM “Approvable” on the first day of the following month Locks down after request for approval New MPUR created for new placements entered after an existing MPUR has been requested/approved Approval cannot be requested if exceptions exist What do I need to know about the MPUR?

  14. Security

  15. Security • SSL/VeriSign (same as your bank or Amazon.com function); • Maintain role-based security; • Some rules to live by: • Be aware of shoulder-surfers; • Protect your password; • Do not save client and case data on disk; • ALWAYS remember to log out; • Compliance with HIPAA & DC Government IT security; • New Log In Process.

  16. Resources

  17. Resources For Technical Help Contact the FACES Helpdesk at 202 434 0009 Email: cfsa.helpdesk@dc.gov

  18. Web Site Address https://faces.cfsa.dc.gov

  19. Question & Answer

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