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For delivering 24/7 support for managing field tickets, work orders, job schedules, accounting, inventory, and more, Talygen has come up with a feature-rich FSM application for web and mobile. Take a look.
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Essential Functionalities of Talygen’sField Service Management App For delivering 24/7 support for managing field tickets, work orders, job schedules, accounting, inventory, and more, Talygen has come up with a feature-rich FSM application for web and mobile. Here a full-range of FSM functionalities have been compiled, take a look:
360-Degree Dashboard Pre-built dashboards provide insightful reporting and increase transparency in ticket management. It simplifies tracking ticket progress and estimated vs actual time. Provides real-time feedback to identify delays and improves service time. An integration with accounting system ensures paperless invoicing and improves the cash-flow. Automates invoicing by allowing technicians to generate & send invoices to clients in less than a minute. Rapid Invoice Processing for a specific job saves time and reduces operational costs Digital Invoicing
Real-Time Communication Quick communication between technicians and clients harmonizes the field service processes. Effective collaboration from start to end helps in the easy sharing of information. Helps technician/supervisor/admin and client stay on the same page
Central Information Database The unlimited ticket details for unlimited clients can be collected and stored in a central database. Remote instant access helps technicians/locators access job details anytime from any device. The real-time system provides up-to-date field service information to technicians and helps them stay productive
Built-In GPS Integrated GPS in FSM helps manage routes & locations to reduce travel time. Real-time location tracking enables supervisors to schedule jobs to the locator near to the site. The location tracking capability allows supervisors to track the locators' exact location
Work Order Lifecycle Management Centralized Customer Portal Mobile-First Approach Real-Time Information Transfer Effortless Merging of Two Or More Tickets Efficient Job Scheduling & Dispatching Field Service Reporting & Analytics GPS Integration for Route Optimization Inventory Management & Visibility Service Level Agreement Talygen has designed the best field service management software for small, medium, and large businesses to intelligently manage a mobile workforce. It provides a web-based application that works on the mobile, web, and desktops to make ticket resolution even faster Top Features of Field Service Management Software:
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