FAQs About Chapter 5 and the Database

1. FAQs About Chapter 5 and the Database Kim Parker Wyoming DEQ

2. The Database Just Had a Birthday! • ALL Operators and Facility Signers must use the new database. • This presentation will teach you how to log into and use the database. • AND answer the questions that you may have.

3. DEQ is Paperless! • DEQ only sends notifications by email. • That means that you need to keep your email address current! • DEQ no longer keeps paper training records. • That means that you need to keep a training file!

4. It’s Your Data! • New database puts control over your data into your hands. • With that comes more responsibility! • No one else can do it for you!

5. Operator ID Number • Your permanent Operator ID number is a 5-digit number. • Easy to find on the top line of your webpage, right next to your name. • You MUST use this number to register for trainings and exams.

6. An Email Address is Necessary • You need an email address. • You may use a personal or work email address. • Just remember to update it when it changes! DEQ only sends training announcements, license, and compliance information by email.

7. Before You Begin… • Both the OpCert database and the Egov database need Internet Explorer! • Neither database will work correctly with other browsers like Firefox, Safari, or Google Chrome! • Save yourself a headache and check this first!

8. An Egov Account is Necessary • You need an Egov account to establish your Login ID and password. • After that, you may need to access your Egov account if you: • want to change your password, or • need help remembering your Login ID or password

9. Just So You Know… • DEQ does not know your password! • You will enter a ‘Secret Question’ and your Mother’s maiden name. This will let you into your Egov account to reset your password. • Write down the ‘Secret Answer’ (because we don’t know this either…) • These answers are case sensitive!

10. Wyoming Egov Login • https://egov.state.wy.us/ • Select ‘New Profile’ from the left hand sidebar. • Enter your information. • Choose a Login ID and password that you can remember! • Write it down.

11. Getting an Egov Account • Select New Profile or Log in.

12. Getting an Egov Account • Enter your information.

13. Getting an Egov Account • Choose a Login ID and password.

14. If You Already Have an Egov Account • State employees, or those that have applied for a State job or used any State services already have one. • Go to https://egov.state.wy.us/ • Log in to make sure you remember your Login ID and password! • If you can’t get in, call the Helpline: 307-777-7400

15. Getting an Egov Account • Select New Profile or Log in.

16. If You Already Have an Egov Account • Do NOT, for any reason, create a second Egov account! • If you can’t get in, call the Egov Helpline: 307-777-7400

17. Requesting Access to the Op Cert Database • When it says that your new profile was added, sign out of Egov. • Go to the Op Cert web pagehttp://deq.state.wy.us/opcert.asp • Click on the Login page link in the left hand sidebar. • Enter your Egov Login ID and password.

18. Operator Certification Login • Enter your Login ID and password.

19. Requesting Access to the Op Cert Database • Read the information on the ‘Access Request’ page and click ‘Start’. • Fill out any information that is missing. • Double check your email address! • Click ‘Next’ when done.

20. Selecting Your Role(s) • Select your role(s). • Most (or all?) of you will select ‘Operator’. • Some of you are Facility Signers. If so, select ‘Facility Admin’. • Some of you are Facility Owners or their representatives. If so, select ‘Owner’.

21. Review Your Information • Click ‘Next’ and review all of your information. • If anything is incorrect, click ‘Back’ to edit that information. • When everything is correct, click ‘Submit’.

22. Verifying Your Email • Go to the email inbox for the email address that you listed. • Within a few minutes, you’ll get an email from DoNotReply@wyo.gov • If you don’t get the email, check your spam filter.

23. Verifying Your Email • Once you get the email from DoNotReply@wyo.gov , click on ‘Continue’. • Log into the operator certification page again. • You want to see the message: “Your email address has been verified. You will receive another email when the process is complete.”

24. Approving Your Request • You will receive another email from DoNotReply@wyo.govwhen your request for access to the database has been approved. • I usually approve these requests within one business day. • Access the database using your Egov Login ID and password from then on!

25. Inactive Account? • If you get a message saying your account is inactive when you try to log in, call or email me to reset it. • Database allows you only 2 tries to get your password right. • If you don’t remember your Login ID or password, go to the egov site to jog your memory.

26. If You Have an Inactive Account • Do NOT, for any reason, create a second Egov account! • If you can’t get in, call the Egov Helpline: 307-777-7400

27. Brand New Operator? • Get an Egov account and request access to the Operator Certification database. • Once your request is approved, the Facility Signer can designate you. • HSE, college transcripts, and supplemental experience records still need to be sent to DEQ.

28. Change Your Contact Info • Log in to the Operator Certification database. • Click on ‘Profile’ in the blue header bar. • You can change anything that is in dark type. • If you need to change anything else, send me an email.

29. Name/DOB Changes If you need to change your name or your Date of Birth (DOB), please send a request in writing (email).

30. Operator Profile

31. Printing Certificates • Log in to your webpage and print your own certificates! • Your certificates will say that the validity of the certificate must be verified by going to the website. • The public can verify your certification online.

32. Printing Your Certificate • Click on ‘Print’ next to license number.

33. The New Certificates

34. Operator Designation For Operators: • You will be able to alert DEQ that you are no longer at a system, but not take yourself off of a system. • Adding and removing operators from a system is that facility’s responsibility. • If they don’t do it quickly, I will call them and get them to do it.

35. Tell Us You Aren’t There

36. No Longer There?

37. Operator Designation For Facilities: • The Facility Admin or “Signer” for the facility has the responsibility to keep the records current. • Changes in operator designations must now be made within 10 days. • Make this part of your hiring/firing paperwork.

38. Operator Designation For Facilities: • The operator must already be in the database. • Assist new operators with getting an Egov account and requesting access to the Operator Certification database.

39. Operator Designation • Responsible charge (chief) operators must hold the same level of license as the facility. • Substitute resp. charge ( not the same as a backup) operators must ALSO hold the same level of license as the facility.

40. Operator Designation • Substitute responsible charge operators are required when the chief operator is not AVAILABLE. • That means you better have them BEFORE you need them!

41. Training • You may need to enter the training you take on your record. • Keep your original completion certificates or proof that you attended the training in case you get audited!

42. When Do You Enter Training? • Only when you attend a training where the provider cannot enter your training for you: • out of state training • online training • correspondence courses • in house trainings (if no one at your facility has volunteered to be a training provider)

43. When Do You Not Enter Training? • Do NOT enter training when you attend a training where the provider can enter your training for you: • conferences • Casper College/Bill Mixer courses • in house trainings if someone at your facility has volunteered to be a training provider

44. When Do You Not Enter Training? • DO NOT enter college transcript hours. • Fax or scan/email college transcripts to 307-777-6779,kim.parker@wyo.gov

45. When Do You Not Enter Training? • DO NOT enter defensive driving courses. • These will not be approved for training credit.

46. Entering A Training

47. License Renewals • Renewing your license is a 2 step process: 1) Add training to your training record. 2) Apply these training hours towards a license renewal. • If you do not do this, your licenses will not renew.

48. Adding Training to a Renewal • Click on certificate number.

49. Adding Training to a Renewal • Click on ‘Add Training’.

50. Adding Training to a Renewal • Click on ‘Select’.