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Technology. What is it?Core v. Noncore Technology. Woodward's Study. Analyzed Technical ComplexityThree GroupsSmall-batch and unit productionLarge-batch and mass customization productionContinuous process productionStructural Effects. Flexible Manufacturing Systems. Automated FactoriesThree
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1. Manufacturing & Services Technology
2. Technology What is it?
Core v. Noncore Technology
3. Woodwards Study Analyzed Technical Complexity
Three Groups
Small-batch and unit production
Large-batch and mass customization production
Continuous process production
Structural Effects
4. Flexible Manufacturing Systems Automated Factories
Three Subcomponents
Computer-Aided Design
Computer-Aided Manufacturing
Integrated Information Network
Lean Manufacturing
Mass Customization
6. Flexible Manufacturing Systems Advantage of FMS
Organizational Implications
Interorganizational Relationships
7. Service Technology Differences between service and manufacturing
Always been customized
Must be close to customers
Must be interpersonal
Holistic approach
8. Noncore Dept. Technology Perrows Framework
Variety
Analyzability
Leads to:
Routine technologies
Craft technologies
Engineering technologies
Nonroutine technologies
9. Department Design Characteristics
Formalization
Decentralization
Worker skill level
Span of control
Communication
11. Departmental Interdependence Interdependence
Types
Pooled interdependence
Mediating technology
Sequential interdependence
Long-linked technology
Reciprocal interdependence
Intensive technology
12. Employees & Technology Job Design
Job Rotation
Job Simplification
Mass production technologies
Job Enrichment
Enlargement
13. Sociotechnical Systems Approach What is it?
Joint Optimization