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GreyLogic. Cyber Intelligence Market and Competitor Research. 13 November 2009. Requirements. 2.
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GreyLogic Cyber Intelligence Market and Competitor Research 13 November 2009
Requirements 2 • Who are the potential customers for a weekly newsletter summarizing and analyzing trends in various cyber threats and for tailored intelligence briefings in the United States (US) and the European Union (EU)? • Who are GreyLogic’s competitors and how deep is the market penetrated by them? • What are the “best practices” among companies providing timely intelligence to private and government clients in the US and the EU? • Competitors' services' pricing structure from a starting company to a mature business. • What types of products and services do these companies provide? • What is the companies' marketing strategy?
Agenda 3 • Key Findings • Customers • Government • Private Sector • Academia • Competitors • Market Penetration • Best Practices • Service Pricing • Products and Services • Marketing Strategies
Key Findings 4 • Top 12 Customers 1. Cyber Security Management Center (CSMC) (US) 2. Defense Information Systems Agency (DISA) (US) 3. Department of Energy (DOE) (US) 4. Department of State (US) 5. United States Postal Service (USPS) (US) 6. National Aeronautics and Space Administration (NASA) (US) 7. Ebay (US) 8. Western Union (US) 9. Arsys (EU) 10. Facebook (US) 11. LiveJournal (US) 12. Twitter (US)
Key Findings 5 • The best markets for a weekly cyber intelligence brief are likely: • Large US government agencies and secondly large private companies with, • Cyber or national security missions • Services provided through IT • European market highly fragmented • Diversity – numerous separate markets • Best markets within EU: UK and countries in Russia’s sphere of influence, such as Estonia and Poland
Key Findings Source: Created by analyst 6 • 51 Total Organizations • Government : 17 • Private Sector: 23 • Academia: 11 • United States: 35 • European Union: 16
Customers - Government 7 • 9 out of 17 victims of cyber attack • 7 out of those 9 were US government agencies • 14 out of 17 are high or moderately high-value targets • Disruption would have symbolic, financial, political, or tactical consequences • Critical Infrastructure and Key Resources (CIKR) sectors
Customers - Government 8 • 12 out of 17 have IT- or national security centric missions • i.e. Cyber Security Management Center, Defense Information Systems Agency • 9 out of 17 rely on private companies or Information Sharing and Analysis Centers (ISACs) for cyber security services
Customers - Government 9 • Top Five Government Customers • Cyber Security Management Center (CSMC) • Defense Information Systems Agency (DISA) • Department of Energy (DOE) • Department of State (DOS) • United States Postal Service (USPS)
Department of State Organizational structure of Dept. of State contact persons. Source: Created by analyst 10 • Contact Information: • Susan Swart, Chief Information Officer, Phone: 202-647-2889 • Charles D. Wisecarver, Deputy Chief Information Officer, 202-647-2863 • Robert K. Nowak, Director of IT Infrastructure, 202-647-1001 • John Streufert, Director of Information Assurance, 703-812-2500 • Cheryl Hess, Director of Information Security Programs for the Bureau of Diplomatic Security, 571-345-3080
Department of Energy Roadrunner, the world's most powerful supercomputer, is located at DOE’s Los Alamos National Laboratory. Source: Department of Energy 11 Contact Information:Patrick FerraroDirector of the Office of Headquarters Procurement ServicesPhone: 202-287-1500Fax: 202-287-1451Email:patrick.ferraro@hq.doe.gov
Customers - Business 12 • Private sector customers 45 percent (23 of 51) of all identified customers • Large companies that recognize the importance of IT to their mission, like eBay, Facebook, and Twitter are likely to invest in cyber threat prevention
Customers - Business 13 • Top six private sector customers • Western Union • Arsys • Ebay • Facebook • LiveJournal • Twitter
Customers - Academia 14 • Verified by the NSA • Cylab, Tallinn University of Technology, Georgia Tech, Indiana University and Mississippi State • Grants to conduct research are the most likely to purchase cyber security intelligence • It is likely the NSA will acknowledge more academic institutions in the future • 29 acknowledged in 2009
Customers - Academia 15 • Top five customers in academia • CyLab at Carnegie Mellon University (US) • Tallinn University of Technology in (EU) • Georgia Tech Information Security Center (US) • Center for Applied Cybersecurity Research (CACR) at Indiana University (US) • Center for Computer Security and Research (CCSR) at Mississippi State (US)
Competitors 16 • 20 competitors identified • No direct competitors • Closest competitors • iDefense Labs (US) • iSIGHT Partners (US) • SecureWorks (US) • More demand for cyber security than intelligence • 12 out of 18 US competitors were located in Washington, DC
Competitors 17 • Identified Competitors • Cyber Defense Agency (CDA) (US) • Cyber Security Research and Development Center (US) • Cyveillance (US) • DanchoDanchev (EU) • Department of Homeland Security US-CERT(US) • Ernst & Young (EU) • EWA Information and Infrastructure Technologies, Inc. (US) • Fortify (US) • Global Security Mag (EU) • iDefense Labs (US) • iJET Intelligent Risk Systems (US) • Informatica (US) • IT – Information Sharing and Analysis Center (US) • iSIGHT Partners (US) • Lookingglass (US) • Multi-State Information Sharing Analysis Center (US) • nCircle (US) • SecureWorks (US) • Trend Micro (US) • United States Cyber Consequence Unit (US)
Market Penetration 18 • United States • Government market highly penetrated • Private sector emerging market with fast growth • Private sector comprises of 85 percent of the nation’s cyber infrastructure • Increase in cyber attacks, especially against businesses – larger financial losses • Demand for cyber security – not intelligence • European Union • Primary untapped and fragmented market
Industry Best Practices 19 • Service Pricing • Unavailable – gradual pricing • Additional Products and Services • Training • Security Policy Engineering
Industry Best Practices Trusted Strategies demand survey on IT products – purchase method. Source: Trusted Strategies 20 • Marketing Strategies • Strategic Alliances • Online Community Building – Industry Visibility • 46 percent of sales directly from vendor according to Trusted Strategies
Contact Information 21 Henry Peltokangas(814) 823-3400hpeltokangas@gmail.comhpelto28@mercyhurst.eduJustin Smithjsmith16@mercyhurst.edujmsmith16@gmail.comJennifer Jarema(216) 316-1016jenniferjarema@gmail.comjjarem63@mercyhurst.edu Chris Dyakon(814) 392-9307chrisdyakon@gmail.comcdyako57@mercyhurst.eduAustin Ewing(814) 598-0035aewing56@gmail.comaewing56@mercyhurst.eduPerry Avery(330) 348-6916perry.avery@gmail.comCarolyn Venditti(717) 448-4693carolyn.venditti@gmail.com