Innovative Approaches to Credit Building Building Assets Webinar April 23, 2008

1. Innovative Approaches to Credit Building Building Assets Webinar April 23, 2008

2. Session Highlights • Credit in today’s economy • New Ways to Build Credit • Asset-based Credit building strategies • CBA Reporter: Report borrower repayment to build traditional credit

3. Mission To create innovative solutions to help non-traditional financial and asset building institutions serving low and moderate income individuals build client credit and financial access in order to grow their businesses and/or personal assets.

4. Our Board CBA has a diverse active board with more than 50% practitioner representation: • ACCION USA • Association for Enterprise Opportunity (AEO) • Center for Financial Services Innovation • Central Vermont Community Action Council • Virgin Money (formerly Circle Lending) • Community Capital of Vermont • Fox Valley Micro Loan Fund • Justine Petersen Housing • New Mexico Assets Consortium • Opportunity Finance Network • RUPRI Center for Rural Entrepreneurship

5. Our Work CBA is implementing its mission through three main activities: Innovative Products and Services CBA Reportercommunity lenders can provide borrower data through our unique partnerships with major credit bureaus. Education and Training CBA Toolkitis an online resource to collect and share tools and best practices for asset-based credit building strategies. CBA Workshopsas webinars and on-site trainings Credit Impact Measure Toolinforming how credit reports could provide a cost-effectiveobjectivelongitudinal measure of economic self-sufficiency Research and Awareness Raising CBA works with national partners to understand and impact policy, conduct research, and create better understanding around credit building Longitudinal Researchwith Justine Petersen & St. Louis University

6. CBA Premise “A Credit Score is a Financial Asset” People with a good credit rating will save approximately $250,000 in interest throughout their working lives Good credit decreases the cost of doing business for micro-entrepreneurs so that they are more competitive in the marketplace. A business vehicle will cost $50 less a month on a 36-month loan.

7. Credit Quiz Which of the following is calculated in a credit score? • Character • Capacity • Capital • Collateral • None of the Above

8. Why Credit? • Nationalization of banking and credit industries • Automated Underwriting Systems (AUS) • Good score = financial inclusion

9. Why Credit? In today’s economy, access to safe and affordable financial services is increasingly determined by an individual’s credit score. Credit scores provide: • access to mainstream financing • lower interest rates • safer products • less vulnerability to predatory lenders • access to rental housing, employment, insurance, etc. • less expensive utilities

10. Credit Catch-22 Families with low or poor traditional credit have few opportunities to build credit Low credit scores = “underbanked” • 15 percent of the U.S. population - between 35-50 million people – have no credit files or thin files and are “unscoreable.” • 25 percent of the population have poor scores (lower than 650 FICO)

11. Credit building strategies “Credit building may be the most cost-effective and efficient asset building tool.” Robert Boyle, Justine Petersen Chief Executive Officer The single most important factor in developing and increasing long term assets is attaining and maintaining a high credit score. • As advocates and practitioners we have a responsibility: • to recognize how important good credit is in our financial culture, and by contrast how debilitating bad credit is • to convey information to our client/customer about how to begin to get good credit and how to safeguard or improve credit if hard times hit.

12. Credit Quiz Which of the following data is most important to your credit score? • Getting a $10,000 raise • Winning the lottery • Purchasing a $100 shirt on your Visa card • Increasing your monthly savings by $100 month

13. Credit building strategies • Step 1 : Credit Education • “many people are creditworthy, but not credit educated” • Impart importance of good credit • Help your client “own” their credit history • Step 2 : Know the Score • Know the credit profile of your clients • Pull a credit report at every client intake

14. Credit Quiz The credit bureaus define credit repair as: • Correcting inaccurate information on a credit report • Working with a credit counseling agency to create a debt management plan • Disputing all negative information on your credit report every month, even if it is true • Improving a credit score by making on-time payments on a small credit line

15. What is Credit Building? • XCredit Repair - help individuals remove information on the credit report they know to be true • ? Credit Counseling - counsel clients and be able to offer them “debt management plans” • ! Credit Education - provide general educational information around credit through websites, workshops, etc. • ! Credit Coaching - provide individual support and strategies for people to create or improve their credit profile • ! Credit Building - provide asset building products and services to help people create or improve their credit profile

16. What’s in your score Traditional FICO • 35% -- payment histories on your credit accounts, with recent history weighted a bit more heavily than the distant past. • 30% -- amount of debt you have outstanding with all creditors. • 15% -- how long you’ve been a credit user (a longer history is better if you made timely payments). • 10% -- very recent history, based on your efforts to obtain loans or credit lines in the past few months. • 10% -- mix of credit you hold, including installment loans (like car loans), leases, mortgages, credit cards.

17. Credit Quiz A credit bureau defines someone as a thin file if their report only contains? (choose all that apply) • a mortgage and one credit card • three collections accounts with open balances unpaid for 24 months • one auto loan • four credit cards none which have been used to make a purchase in the last six month

18. Credit Building Strategies Step 3: Get the Good Stuff Going • Build NEW good credit versus dwelling on old bad credit. New on-time payments improve your credit more quickly than paying off old debt • Partner with a financial institution to open a Secured Credit Card • Report a Loan

19. Credit Quiz You have four credit cards but no longer use the two older cards which you’ve had for 10 years. Closing the older cards will most likely: • Increase your score • Decrease your score • Not impact your score

20. Credit Building Strategies Step 4: Create a Credit Action Plan • Create a plan to meet credit builder goal • Review the credit report once a year • EITC refunds as micro tax credit

21. Credit Building Strategies Step 5: Delve Deeper out of Debt • Dispute credit report inaccuracies • Negotiate old debt • Consolidate debt into business loans

22. Credit Quiz You are a prospective homebuyer with a thin credit profile. After budgeting, you calculate you have $15 per month to work toward your goal of buying a house. What is the best order of the following strategies to reach this goal? • Pay off an old collections account • Deposit in an IDA account matched 3:1. • Open a credit builder installment loan • Open a credit card, purchase needed gas or groceries, and pay $15 a month on your credit card bill.

23. Credit Builder Products From the Field Loan Amount: $150.00 Interest Rate: Flat $30.00 Term: 12 months Monthly Payment: $15.00 Success: • Ms. Jones filed Chapter 7 Bankruptcy in January 2006. In September 2006, her credit report accurately reported zero balances on all accounts and no credit score. She opened a Credit Builder Loan and made six on-time payments. In February 2007, her credit score is 637. • Ms. Clemons had $4,500 in unpaid collections and a $1,500 civil judgment. In July 2006, she had no good lines of credit. Her credit score was 457. In September 2006, she opened a Credit Builder Loan and a US Bank secured credit card. She made six on-time payments to each. In February 2007, she still had $6,000 in unpaid collections and civil judgment and her credit score is 557 - a 100 point increase. Justine Petersen’s Credit Builder Loan

24. Credit building example: Mr. R’s Story February 2007 December 2007 December 2006 August 2007 +2 months + 6 months + 4 months Mr. R comes to Justine Petersen for loan counseling. Initial credit score = 513. Advised to open new lines of credit. Mr. R opens JP Credit Builder Loan and secured credit card from U.S. Bank. Credit score now = 635. Inaccurate information removed from report per dispute letters. Credit score was 619 -- credit score jumped 106 points! Sent dispute letters to credit bureaus.

25. Credit Builder Products From the Field NYANA’s Step Up Loan Typical Loan Amount: $500.00 Interest Rate: 12% Loan Term: 6 months Success NYANA offers $500 loans to micro clients who have no score. After 6 months, they have seen scores go up to 660, enabling them to make a larger business capitalization loan and/or help clients access other business credit.

26. Credit Builder Products From the Field Four Bands Credit Builder Loan Loan Amount: up to $2,500Term: 24 monthsInterest Rate: 10.25% -12.25% Success Mr. J came to Four Bands in March 2005 with a credit score of 460. He received credit education and in September 2006 qualified for a credit builder loan of $2,100. In February 2008, his score is 547.

27. Choosing a credit builder product • Define your organization’s mission • Define your target audience • Assess products to meet need • Assess partners to meet need

28. Questions?

29. Leverage your Lending:CBA Reporter Whether you have 5 loans or 500, CBA is a one-stop shop for reporting!

30. Non Profit Challenge Few nonprofit and other non-traditional small lenders are furnishing loan data to the credit bureaus. • Credit bureau barriers for small loan portfolios • Technology gaps • Need for support and technical assistance • Staff capacity There is strong evidence that a majority of the 1,000 nonprofit lenders in the US have a keen interest in reporting credit history information on their clients.

31. CBA’s model is to develop diverse partnerships to serve the asset building field. • Major Credit Bureaus: Experian, TransUnion • Alternative Credit: PRBC, Fair Isaac • Federal Reserve Banks • Professional Associations: AEO, Opportunity Finance Network, IDA Network, NFCDCU

32. “Enabling CBA’s clients to report data to us expands the credit system to many individuals who have not had the benefits of an established credit history in the past. We applaud CBA for their pioneering work, and we are looking forward to seeing the results of our joint efforts.” Zaydoon H. Munir, Senior Vice President Experian

33. CBA Reporter offers • Streamlined membership process to major credit bureaus • On-going technical assistance and management support • Centralized e-Oscar online dispute processing • Up-to-date information with credit bureau policies and credit industry issues • Knowledge-sharing about innovative new loan products and services • Most importantly, a new tool to build stronger credit and a better future for the low-income, unbanked, and underserved families you serve

34. Why Report? • Stronger Loan Portfolio • Legitimacy • Diversified Loan Portfolio • Cost-effective Asset Building • Measurable Community Impact • Better Borrowers • Stronger Bank Partnerships • New Fundraising Tool • Management Efficiencies • Opportunities for clients to build credit

35. Join CBA Fill in the Join Us! survey at www.CreditBuildersAlliance.org

36. CBA Reporter Pricing: • $325 set-up fee includes all credit bureau application and site visit fees • $600 annual Reporter membership dues includes e-Oscar account ($85), monthly upload support, on-going technical assistance Total price = $925 first year then $600 annually

37. Vikki Frank Executive Director vikki@creditbuildersalliance.org www.creditbuildersalliance.org Tel: 202-730-9390 Dir: 202-368-0500