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Lessons Learned: Articles 1 - 3. Presented by: Jonathan Sage Undergraduate Senior in Management Information Systems. Contents. “The Eleven Deadliest Sins of Knowledge Management” – Fahey, Prusak “What’s Your Strategy for Managing Knowledge” – Hansen, Nohria, Tierney
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Lessons Learned: Articles 1 - 3 Presented by: Jonathan Sage Undergraduate Senior in Management Information Systems
Contents • “The Eleven Deadliest Sins of Knowledge Management” – Fahey, Prusak • “What’s Your Strategy for Managing Knowledge” – Hansen, Nohria, Tierney • “Firm Resources and Sustained Competitive Advantage” - Barney
Themes and Observations • Lower level – actual implementation • Show the vulnerability of knowledge management • Importance of a good start • Importance of maintenance • How to avoid common mistakes when implementing a system
Critique • “The Eleven Deadliest Sins of Knowledge Management” • Easy to read • Formulaic • Very straightforward • “What’s Your Strategy for Managing Knowledge” • Easy to read • Simple structure • Good examples • “Firm Resources and Sustained Competitive Advantage” • Difficult to read • Useful, ‘obscure’ information
Additional Information • Sustained interest/belief in knowledge management • Barney’s use of ‘SWOT’ analysis
Additional Publications • Barney • “Gaining and Sustaining Competitive Advantage” (3rd E.) - 2005 • Fahey • “The Portable MBA in Strategy” - 2001 • Hansen • “How to Build Collaborative Advantage” - 2004 • Nohria • “What Really Works : The 4+2 Formula for Sustained Business Success” - 2003 • Prusak • “Hidden in Plain Sight: The Role of Social Capital in Orgainization” - 2000 • Tierney • “Aligning the Stars: How to Succeed When Professionals Drive Results” – 2002
References • www.amazon.com • http://jonescenter.wharton.upenn.edu/VirtualCommunities/PrusakBio.htm • http://www.netlibrary.com/Reader/ • (From U of A library site)