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HP CM8060/8050 Color MFP with Edgeline Technology

HP CM8060/8050 Color MFP with Edgeline Technology. Service and Support Training May 2007. Course introduction. Introductions How to use this workbook What to expect Class schedule Loading the software tools and manuals Using the user and service manuals. Topic 1: What to expect.

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HP CM8060/8050 Color MFP with Edgeline Technology

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  1. HP CM8060/8050 Color MFP with Edgeline Technology Service and Support Training May 2007

  2. Course introduction • Introductions • How to use this workbook • What to expect • Class schedule • Loading the software tools and manuals • Using the user and service manuals

  3. Topic 1: What to expect • Hands-on approach – Lots of time with the MFP (60% hands-on, 40% lecture) • Check skills as we go – Skill assessments, practicums, and written tests • Class logistics Please turn off your cell phones and pagers. If you must keep them on, please mute them.

  4. Topic 2: How to use this workbook • No tasks are included in this workbook – instead, the workbook guides you to the task described in other manuals (for example, the field service manual) • Workbook includes: • Lecture notes • Labs for hands-on experience • Skill assessments to verify successful task completion • Practicum tests to check your ability to complete required tasks • Hardware practicum • Final written test

  5. Topic 3: Class schedule Week 1 Week 2

  6. Topic 4: Loading the software tools and manuals • Copy the contents of the CD or USB flash drive to your laptop computer’s C: drive • Keep the existing file structure

  7. User: Quick reference guide System administrator guide Media guide “Use the Control Panel” wall poster Service and support: Install guide Site assessment workbook Field service manual Parts manual Image-quality troubleshooting manual Service quick reference guide Topic 5: Using the user and service manuals

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