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E-Age 2011 Conference Jordan, December 11, 2011 ICT Sector Unit, The World Bank

E-Age 2011 Conference Jordan, December 11, 2011 ICT Sector Unit, The World Bank. e-Transformation. Public investment and reforms. Telecoms. ICT applications in all sectors: $8 Billions+. Urban / Lands Management Systems Land/Property Management Systems Urban planning Systems

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E-Age 2011 Conference Jordan, December 11, 2011 ICT Sector Unit, The World Bank

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  1. E-Age 2011 Conference Jordan, December 11, 2011 ICT Sector Unit, The World Bank

  2. e-Transformation Public investment and reforms Telecoms

  3. ICT applications in all sectors: $8 Billions+ Urban / Lands Management Systems • Land/Property Management Systems • Urban planning Systems • Community based information systems & services • Land titling, Registries, Cadastral Systems • Transport Information Systems & GPS Applications Environment & Natural Resource Management • GIS initiatives • Environmental Protection & Resource Management • Environment/Agriculture Integration Systems • Ecologically-balanced Agricultural Management • Water Resources Management Health • Hospital Administration systems • Preventive health care, Curative health care • Internet based public health systems, doctors, and patients registration systems • Health Information Systems & Technology Center • Telemedecine, m-Health Education • Basic, Higher, Professional Educational Systems • Distance Learning, GDLN, etc. • Computers for Classroom, e-learning • Education MIS • On-line registration, student records. Social Sector/Service Delivery • Social Safety Net, wages,Pension, scholarships, disability payments, food subsidies to registered eligible citizens, refugee resettlement/aid. • Mobile Payments/mobile banking for social benefits • E-Government for Public Sector Management • Public Sector Administration • Public Debt Database/Monitoring System • Judicial systems, Court Administration System • E-voting : Voter Registration • e-Procurement : Supplier registration • Payroll Processing and HRMS: Civil servant registration (teachers, gov employees, SOE, security) • Document & Records Management • eMail and office applications for Government • Financial Sector • Financial Management Information Systems • Public Expenditure Management • Treasury, Budgeting and Fiscal Systems • Electronic Payment Systems, • Tax administration, On-line Tax declaration, tax payer registration • Trade Facilitation • Custom Systems/Trade & logistics facilitation • Single point of entry foBusiness Registry and Licensing, Inspections. Single window 4 chambers of commerce • Information on laws and regulations & compliance information • SMEs • Access to international information, global supply chain • Logistic support, e-commerce • Business registry an on line licensing • Human Resource Management • Human Resources Management Systems • Employment and wage accounting information • G2G services, score cards, feedback, surveys

  4. Ongoing e-Government Projects (in $Millions)

  5. Services to Citizens, Interactions Citizen/ Government Vehicle, Land Registry Driver license Social Services Civil Status e-Health e-Tax Standards and Enterprise Architecture (SOA) Shared Infrastructure, Services / Interoperability Authentication, Security Strategy, Policies, Laws, Regulations, Institutional organization, Knowledge Business Unit-Driven Conceptual Framework for G2C transactions and Interactions eID Cross-Cutting Linkagescentral-local, Support/maintenance Skills development Enhancements Scope? Service delivery to Citizens & Businesses. Government need help to think through and implement eGov strategy, help from Private Sector critical for this massive undertaking.

  6. Financial Sector Education Public Sector Administration SMEs Health Urban Management Trade Facilitation

  7. Lines of Business and Services Source: Dick Burk, Federal Enterprise Architecture, Nov 2005

  8. New Trends/Opportunities : Smart ICT Sector Development • 2011 Not 1981. Mobile User base > 5.7 Billions • Internet cheaper and faster. Broadband. Demand. Awareness. Young Population. Social Networking • Lots of information/data available, less re-used. • Lots of Applications available for almost every current need of public / private sector. • Trends: Mobile apps, Mobile Government, Open Government, Cloud Computing, Shared Services. • Growing gap between Private Sector readiness and Public Sector . Need for PPPs • Leverage Regional Programs and ICT knowledge

  9. Mobile Mania • Today 5.8 Billions of cel Phone users • Fastest growing technology EVER • Can be used to receive and send information (via SMS), cash (via mobile money/banking applications), commodity prices, weather info/alerts, disaster warnings, government services, news, entertainment • Connects to Internet, Smart phone usage growing at a spectacular rate. • To send feedback. Location based data, geo-mapping of assets, etc.

  10. Mobile Phones as a tool for social accountability

  11. Health: Disease surveillance and mapping Patient management Public health education (HIV, TB, STDs) Supply chain management (drugs, food) Telemedicine Accountability and Transparency Election monitoring Human rights monitoring Corruption monitoring Citizen Complaint Mechanisms Media and (Citizen) Reporting Incidence/news mapping Incident photo/video footage News dissemination in restricted environments Feedback Location-based Data Disasters and Relief Early warnings Urgent alerts Weather Info Refugee coordination Supply chain management Environmental Monitoring GPRS individual and crowd data Organizing/Advocacy Constituency engagement Legislative advocacy Mobilization Getting Out the Vote Information dissemination Economic Development/Livelihoods ARD Commodity Prices Micro loan management Market data/information Small enterprises (SMEs) Payments The Use of Mobiles

  12. Core Components Open Data Co-Creation & Innovation Citizen Engagement Technology (Cloud +) Infrastructure Policies Standards Data sets Change Management Institutional Capacity Open Data Program Use of Demand Side (Rwanda, Kenya, Moldova, Morocco, etc.) • Data.gov.md 2.0 • Challengs/contests • Agency OGP Plans • Agency pilot projects • Local gov data • Apps Innovation Fund • Challenges • Apps store - data.gov.md • Hackathons, Techcamps, etc • Visualizations/apps partnerships • Data.gov.md 2.0 • Apps / e-services • Crowdsourced data

  13. Please look at www.worldbank.org/edevelopmentwww.worldbank.org/ictThank you& Q&A Contact: smelhem@worldbank.org

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