Candidate Management Counties-Manukau District Health Board

1. Candidate ManagementCounties-Manukau District Health Board

2. Candidate Management – What is it? • Historically, recruitment has been a reactive • Plays a critical role in identifying, developing and sustaining long-term relationships with candidates and existing employees. • CMDHB recruitment process is candidate centric focussing on candidates individual needs, career aspirations • Effective management of candidates at any stage of the recruitment process e.g. Expressions of Interest (EOI’s) & Applicants • Compliments the recruitment process

3. Candidate Management – Candidate Benefits • Candidate Care Consultants - personalised service • One point of contact within CMDHB for all roles • Regular communication updates on CMDHB services via email and telephone • Information source for general information on NZ • Streamlined processing of NZ Registration and NZ Immigration • Management of Relocation and Settlement services for candidates and their families • “Confidential shoulder” and partner/family support

4. Candidate Management – Organisational Benefits • Candidate Care Consultants • Effective management of all Talent Pools • Ability to identify and source international or national candidates for specific “hard to fill” roles e.g. Senior Medical Officers • Management of the end to end recruitment process • NZ Registration and NZ Immigration advisors • Regular candidate communications e.g. Monthly newsletters • Reinforcement of CMDHB branding i.e. Open days and International Expo’s

5. Candidate Management Model Candidate - Expression of Interest Candidate information migrated into talent pool Candidate screened online Tracked to a position Not linked to a position – entry into talent pool One on one communication / recruitment process commences General Communication Targeted communication When roles arise One-on-one communication Recruitment process commences

6. Candidate Care Consultants • Expression of Interests’ and new employees relocating are the most vulnerable candidates in the recruitment process • These are the stages where effective candidate management are crucial in retaining candidates • Candidate Care Consultants play a critical role • Responsible for the management of EOI’s, international candidates and new employees relocating. • Regular general and targeted candidate communication

7. Candidate Care Consultants • Candidate services provided include: - General information on NZ and the Auckland region - NZ Registration & NZ Immigration processing - Relocation i.e. movement of household goods - Airport pick up - Welcome Packs & Orientation Tours - Settlement Support i.e. home search, accommodation, schooling, partner support - Welcome nights and creating networks - Confidential Candidate Surveys

8. Candidate Management – The Future • Will continue to pay a critical role in identifying, developing and sustaining long-term relationships with candidates and existing employees. • Worldwide talent shortage and “brain drain” • CMDHB’s brand to attract ex-pat’s and Alumni • Developing international Exchange Programmes • Collaborate with CMDHB HR Team on Workforce Planning and Employee Retention programmes • Grow employees from within CMDHB – aids in retention • Secondary Students – Health as a career choice