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WELCOME TO CUSTOM OPTIONS TAILORED PRODUCTS. OBJECTIVE. Identify methods to find customer solutions. Win / Win customer expectations. Clearly identify all information needed to meet your customer’s needs. Special Selling Cycles. Identify needs and end user Set expectations Write request
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WELCOME TO CUSTOM OPTIONS TAILORED PRODUCTS
OBJECTIVE • Identify methods to find customer solutions. • Win / Win customer expectations. • Clearly identify all information needed to meet your customer’s needs.
Special Selling Cycles • Identify needs and end user • Set expectations • Write request • Quote solution • Take the order with complete information
Lecterns • Wharton style • Instructor controlled
Custom Options Statistical Data • Number of quotes in 2004 38,590 15,064 • Number of quotes turned into orders $79,041,300 • Total incoming sales for 2004
Custom Options Statistical Data • Number of reps who received digital cameras at 2004 ISM: 243
Custom Options Statistical Data • Number of reps who sent pictures in of their custom options: One out of 243
Mike Sappington Custom Options Statistical Data • Who?
Custom Options Statistical Data • Number of pictures sent in: 243
Custom Options Statistical Data • Number of pre-order drawings in 2004: 424
Custom Options Statistical Data • Number of items promised to Custom Options by sales reps: 243
ZER0 Custom Options Statistical Data • Number of items received:
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