Active Directory Integration in Large and Complex Environments

2. Active Directory Integration in Large and Complex Environments Pete Zerger, MVP Consulting Partner AKOS Technology Services Session Code: MGT307

3. Agenda • Active Directory Integration - What it does and how it works • Configuration steps • Configuring child and untrusted domains • Using LDAP for granular control • Agent deployment and maintenance • Troubleshooting and testing

4. Takeaways • Updated version of the ‘Definitive Guide to AD Integration’ • Sample management packs to correct issues and automate important processes • Chance to win an autographed copy of, Operations Manager 2007 Unleashed

5. What it Does and How it Works What it Does • Automates the configuration of OpsMgr agents installed on domain member computers How it works • Agent configuration is centrally maintained in OpsMgr and published to Active Directory • Agents query AD at startup (and hourly) to learn their configuration IMPORTANT: Agent deployment and patching must be performed outside of OpsMgr AD DCs and push-installed agents cannot participate

6. How it Works (High Level) 1. Publish mgmt group info to AD 2. Configure agent auto-assignment MOMADAdmin 3. Install Agents 4. Agents query AD for MG info 5. Agent reports to MS

7. Configuration Steps • Configure RunAs Security (untrusted domains) • Run MOMADAdmin Utility • Configure Agent Auto Assignment • Deploy Agents

8. Prerequisites • Domain functional level must be higher than ‘Windows 2000 Mixed’ • Global Settings - Enable “Review new manual agent installations” • RunAs user account (in each domain) • Security group (in each domain)For local and trusted • LDAP access (RMS to each domain) • DNS resolution (RMS to each domain) • Server Grouping / Failover Strategy (using LDAP filters)

9. Global Security Settings • As in MOM 2005, manually installed agents are rejected by default • Global Security Settings must be set to “Review” or “Auto-approve” manually installed agents

10. RunAs Security (Child and Untrusted Domains) Additional Configuration Steps: • Define RunAs Account • Add Run As Profile* • Run MomADAdmin specifying RunAs Account IMPLEMENTATION TIPS: RunAs Profiles used for AD integration, which must be saved in the Default Management Pack. Must be targeted to the RMS! Optional for Local & Trusted Domains, but eliminates reconfiguration in event RMS is role moved!

11. demo 1. Configure RunAs Security Security for Untrusted Domains

12. Configuration Steps • Configure RunAs Security (untrusted domains) • Run MOMADAdmin Utility • Configure Agent Auto Assignment • Deploy Agents

13. MOMADAdmin– What Does it do? MOMADAdmin performs the following actions: • Creates a top level container called OperationsManagerin AD • Adds the machine account of the RMS to the OpsMgr Admin security group • Adds the OpsMgr Admin security group to the container's ACL with WriteChild access

14. MOMADAdmin – Guidelines for Use • Can be run on any member server • Requires Domain Admin rights • Must be run in each AD domain (targeted for AD Int) • MomADAdmin.exe is found in the \SupportTools folder of the OpsMgr installation media Usage: MomADAdmin ManagementGroupName MOMAdminSecurityGroup {RootManagementServer | RunAsAccount} Domain Example: MomADAdmin ContosoMG CONTOSO\OpsMgrAdmins CONTOSO

15. demo 2. Run MOMADAdmin Utility Prepare active directory and MG for AD Integration

16. OperationsManager Container OperationsManager Container • Visible when ‘Advanced Features’ are activated in Active Directory Users and Computers • Must not be modified manually • Can be deleted and then recreated by running MomADAdmin.exe again

17. Configuration Steps • Configure RunAs Security (untrusted domains) • Run MOMADAdmin Utility • Configure Auto Agent Assignment • Deploy agents

18. Auto Agent Assignment • Must be configured for each MS or GTW to which agents must report • Add one rule per domain if MS or GW reside in a multi-domain forest or multiple forests • In Operations Console, Administration, choose “Configure Active Directory (AD) Integration” • Choose appropriate domain name, DC FQDN or IP address and Run As Profile* * Use default if configuring local domain and RMS’ account

19. Configure Agent Auto Assignment • Paste or generate LDAP query • Query Results should not overlap • Optionally exclude computers using their FQDN • Configure agent failover Location, Naming, and Execution Agent assignment rules are saved to ‘Default Management Pack’ Their names start with ‘AD rule for Domain’ The RMS executes them hourly

20. Agent Auto Assignment Configured through the Agent Assignment & Failover Wizard (&(objectCategory=computer)(distinguishedName=*,OU=AppServers,DC=nwtraders,DC=msft))

21. Auto Assignment & Agent Failover Avoid overlapping LDAP query results! Active Directory OU AD Security Group

22. LDAP Tips for Granular Control LDAP can be leveraged in Agent Auto-Assignment in a number of ways: ‘ • Computer name • Computer description • Computer account security group membership • Operation system and service pack • Registered Service Principal Names (SPN) • Computer account Organizational Unit (OU) Never use LDAP queries with overlapping result sets!

23. LDAP Query Resources

24. LDAP Query Resources (continued) LDAP Escape Sequences LDAP Comparison Operators

25. LDAP Samples Limit the query to computer accounts (objectCategory=computer) OR (sAMAccountType=805306369) Exclude Domain Controllers (!(primaryGroupID=516)) Excludes OpsMgr Management Servers and Gateways (!(servicePrincipalName=MSOMHSvc/*)) Direct members of a security group (memberOf:=CN=Admin,OU=Security,DC=DOM,DC=NT)

26. LDAP Samples (continued) Resolves nested security groups (requires at least Windows 2003 SP2) (memberOf:1.2.840.113556.1.4.1941:=CN=Admin,OU=Security,DC=DOM,DC=NT) Returns odd servers if their NetBIOS names end with a number (e.g. AnySrv101) (|(name=*1)(name=*3)(name=*5)(name=*7)(name=*9)) Combination sample (&(objectCategory=computer)(!(primaryGroupID=516))(!(servicePrincipalName=MSOMHSvc/*))(|(name=*1)(name=*3)(name=*5)(name=*7)(name=*9)))

27. LDAP Performance Tips Consider the following when building LDAP filters to optimize performance: • Always use indexed attributes • Filter unnecessary targets (DCs, MS, GWs) • Target most specific data sets possible • Global catalog located in local site

28. demo Testing LDAP Filters Verifying query results BEFORE you deploy

29. demo 3. Configure Agent Auto Assignment Define agent failover and load distribution

30. Agent Deployment Agents deployment methods for AD integration can include the following: • Manual installation (from install media) • As part of OS image • Group Policy • Configuration Manager 2007 Hotfixes applicable to agent must be deployed manually when using any of the above methods!

31. Configuration Steps • Configure RunAs Security (untrusted domains) • Run MOMADAdmin Utility • Configure Auto Agent Assignment • Deploy Agents

32. Configuration Steps • Configure RunAs Security (untrusted domains) • Run MOMADAdmin Utility • Configure Auto Agent Assignment • Deploy Agents

33. demo 4. Deploy Agents Manual deployment for AD Integration

34. Agent Maintenance • Hotfixes must be deployed manually to manually- installed agents • Multiple fixes can be applied at once • MSI transform packages (.msp files) for the agents can be found on any patched management server • C:\Program Files\System Center Operations Manager 2007\AgentManagement • At the command prompt run the following command • msiexec /p [Full Path to Transform 1].msp;[Full Path to Transform 2].msp /qn

35. Agent Maintenance (continued) • Agents using AD Integration should never be repaired from the Operations console • Results in agent configuration change to “remotely manageable” • To return agent configuration to AD Integration • Set EnableADIntegration registry key to “1” • Sample Powershell script to perform in batch at http://OpsManJam.com

36. Check Your Results - Agent Distribution Retrieve number of agents reporting to each management server: $rootMS = "NOCMS01"  #Initialize the OpsMgr Provideradd-pssnapin "Microsoft.EnterpriseManagement.OperationsManager.Client"; set-location "OperationsManagerMonitoring::"; #set Management Group context to the provided RMSnew-managementGroupConnection -ConnectionString:$rootMS; set-location $rootMS; get-agent | Group PrimaryManagementServerName -Noelement | sort Name | select Name, Count

37. Troubleshooting Events logged in Operations Manager Event Log (on Agent) • Event 20064 on agent (multiple primary relationships) • Event 20070 on agent (agent not authorized) • Event 21016 on agent (no failover) • Event 21034 on agent (no configured parents)

38. Troubleshooting (continued) Beware when using Powershell to configure agent failover instead of AD Integration Use with caution, especially in distributed environments Can result in ‘orphaned agents’ pointing to an unreachable Management Server!

39. Registry Keys Registry keys related to AD integration HKLM\SYSTEM\CCS\Services\HealthService\Parameters\ConnectorManager Enable AD Integration Key EnableADIntegration (DWord) AD Poll Interval ADPollIntervalMinutes (DWord) Is an agent using configuration retrieved from AD? IsSourcedFromAD (DWord)

40. Creating an LDAP Query Filter http://msdn2.microsoft.com/en-us/library/ms675768.aspx Microsoft Webcast: Enable AD Integration http://www.microsoft.com/winme/0703/28666/Active_Directory_Integration_Edited.asx AD Integration Deep Dive http://blogs.msdn.com/steverac/archive/2008/03/20/opsmgr-ad-integration-how-it-works.aspx OpsMgr Team Blog: How AD Integration Works http://blogs.technet.com/momteam/archive/2008/01/02/understanding-how-active-directory-integration-feature-works-in-opsmgr-2007.aspx Additional Resources

41. OpsMgr Team Blog: How AD Integration Works http://blogs.technet.com/momteam/archive/2008/01/02/understanding-how-active-directory-integration-feature-works-in-opsmgr-2007.aspx Manageability Blog: Enable Untrusted Domain Integration http://blogs.technet.com/smsandmom/archive/2008/05/21/opsmgr-2007-how-to-enable-ad-integration-for-an-untrusted-domain.aspx To Repair or Not to Repair http://www.opsmanjam.com/Lists/OpsManJam%20Announcements/DispForm.aspx?ID=12 Advanced AD Integration Whitepaper http://systemcenterforum.org/wp-content/uploads/ADIntegration_final.pdf Additional Resources

42. Thanks to the following for their input Raphael Burri Steve Rachui (Microsoft) Rob Kuehfus (Microsoft) Special Thanks

43. question & answer

44. Resources • www.microsoft.com/teched Sessions On-Demand & Community • www.microsoft.com/learning • Microsoft Certification & Training Resources • http://microsoft.com/technet • Resources for IT Professionals • http://microsoft.com/msdn Resources for Developers www.microsoft.com/learning Microsoft Certification and Training Resources

45. Management Track Resources • Key Microsoft Sites • System Center on Microsoft.com: http://www.microsoft.com/systemcenter • System Center on TechNet: http://technet.microsoft.com/systemcenter/ • Virtualization on Microsoft.com: http://www.microsoft.com/virtualization • Community Resources • System Center Team Blog: http://blogs.technet.com/systemcenter • System Center Central: http://www.systemcentercentral.com • System Center Community: http://www.myITforum.com • System Center on TechNet Edge: http://edge.technet.com/systemcenter • System Center on Twitter: http://twitter.com/system_center • Virtualization Feed: http://www.virtualizationfeed.com • System Center Influencers Program: Content, connections, and resources for influencers in the System Center Community. For information, contact scnetsup@microsoft.com

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