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Commonwealth of Massachusetts Executive Office of Health and Human Services

Commonwealth of Massachusetts Executive Office of Health and Human Services. EOHHS Infrastructure Consolidation and Rationalization October 2008. EOHHS Infrastructure Consolidation and Rationalization.

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Commonwealth of Massachusetts Executive Office of Health and Human Services

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  1. Commonwealth of MassachusettsExecutive Office of Health and Human Services EOHHS Infrastructure Consolidation and Rationalization October 2008

  2. EOHHS Infrastructure Consolidation and Rationalization The technical infrastructure vision has 4 dimensions, spanning 4 infrastructure component areas IT Infrastructure Components Elements of Vision Infrastructure components optimally sized, located, and managed Rationalized resources 1 A set of standard, supported configurations Standard operating environments 2 A defined set of services stated in customers’ terms Standard service offerings 3 Integrated enterprise management 4 Tools for monitoring and controlling the entire HHS technical environment

  3. EOHHS Infrastructure Consolidation and Rationalization Accomplishment/Remaining

  4. EOHHS IT Infrastructure Staffing

  5. Services Required to Support the Infrastructure • IT Operation Services • Call Center • IT Site Management • Systems Administration • System Operations/Production Support • Data Base Administration • System Security Administration • System Engineering • Voice • IT Asset & Contract Management • IT Commodity Procurement

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