1 / 13

Chapter Ten

Chapter Ten. Motivating and Satisfying Employees and Teams . 10 | 1. Learning Objectives. Explain what motivation is Understand some major historical perspectives on motivation Describe three contemporary views of motivation: equity theory, expectancy theory, and goal-setting theory

taniel
Download Presentation

Chapter Ten

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Chapter Ten Motivating and Satisfying Employees and Teams 10 | 1

  2. Learning Objectives • Explain what motivation is • Understand some major historical perspectives on motivation • Describe three contemporary views of motivation: equity theory, expectancy theory, and goal-setting theory • Explain several techniques for increasing employee motivation • Understand the types, development, and uses of teams 10 | 2

  3. What Is Motivation? • Define Motivation • Define Morale • From what does high morale result? • What are the outcomes of high morale? • What causes low morale? • What are the consequences of low morale? 10 | 3

  4. Historical Perspectives on Motivation • Know the different historical perspectives on motivation • What is the Scientific Management perspective? • Who was Frederick W. Taylor? • What was the outcome of espousing this theory in a firm? • Explain Taylor’s Piece-Rate System • What were the Hawthorne Studies? • What was the objective? • How was the experiment conducted? • What were the conclusions? • What role did the Hawthorne Studies play in the Human Relations Movement? 10 | 4

  5. Historical Perspectives on Motivation (cont’d) • Be familiar with Maslow’s Hierarchy of Needs • What are the different needs in Maslow’s pyramid? • In what order must those needs be satisfied? • Know Herzberg’s Motivation-Hygiene Theory • What are Motivation Factors? • What are Hygiene Factors? 10 | 5

  6. Historical Perspectives on Motivation (cont’d) • What was Douglas McGregor and what was his theory? • What is Theory X? • What is Theory Y? • How do these two theories affect perspectives on employee motivation? • What is Theory Z? Is it related to Theories X and Y, or is it a separate theory? 10 | 6

  7. Historical Perspectives on Motivation (cont’d) • Be able to explain and discuss • Reinforcement Theory • Know the different types of reinforcement • Equity Theory • DefineEquity • What are workers inclined to do when they perceive an inequity? • Expectancy Theory • Who was Victor Vroom? • What does expectancy theory imply about managers’ expectations? • Goal-Setting Theory 10 | 7

  8. Key Motivation Techniques • What does it take to motivate employees? • What are some of the key motivation techniques? • Management by Objectives • How does it work? • What are the advantages and disadvantages? • Define • Job Enrichment • Job Enlargement • Job Redesign 10 | 8

  9. Behavior Modification • Define Behavior Modification • What are the Steps in Behavior Modification? • What should be done if the desired behavioral change does not occur? 10 | 9

  10. Key Motivation Techniques (cont’d) • Define • Flextime • What are Core Time and Flexible Time? • Part-Time Work • Job Sharing • Telecommuting • What are the advantages and disadvantages of each of these arrangements? 10 | 10

  11. Employee Empowerment and Ownership • What is Employee Empowerment? • How can employers empower their employees? • What is Employee Ownership • What are the benefits and obstacles to each of these approaches? 10 | 11

  12. Teams and Teamwork • Define Teams • Be familiar with the types of teams • Problem-Solving • Virtuoso • Self-Managed • Cross-Functional • Virtual • Know the stages of team development • Forming • Storming • Norming • Performing • Adjourning • What are the benefits and limitations of teams? 10 | 12

  13. Teams and Teamwork (cont’d) • Know the different roles that are generally filled within a team • Task-Specialist Role • Socio-Emotional Role • Dual Role • Nonparticipant Role • Be prepared to discuss the importance of Team Cohesiveness • How can Team Conflict be resolved? 10 | 13

More Related