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Integrated Healthcare Information Services Through Mobiles (IHISM). Henry Nyongesa University of Botswana. Digital Exclusion. Digital exclusion is most evident in Africa Attributable to poor communications infrastructure in most countries Case: Mobile telephony in Botswana
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Integrated HealthcareInformation ServicesThrough Mobiles (IHISM) Henry Nyongesa University of Botswana
Digital Exclusion • Digital exclusion is most evident in Africa • Attributable to poor communicationsinfrastructure in most countries • Case: Mobile telephony in Botswana • 80% of communication lines are cellular • 80% of the populated areas covered • 1 in 2 adults has access to a mobile phone • Mobile telephony represents the best solution for digital inclusion in Africa (computer literacy is still low; HCI is not natural)
Information Therapy • Ignorance and lack of access to relevant information is a major contributor to morbidity and mortality in Africa • Information can be a powerful form of therapy • Personalized Information is provided to patients as part of therapy regimen • Minimize visits to physicians for patients suffering from chronic conditions, such HIV/AIDS • Need for access to informationwhen patients migrate
IHISM Project Overview • Information to compliment clinical management of HIV/AIDS • Development • Portals for mobile telephony information access • Models for user information needs • Multimedia local content • Pilot and evaluate (proof of concept) • Pilot application, evaluate effectiveness of services • Infrastructure and capacity building • Researchers: Social/scientists, carers • Community: Application providers, end-users
Germane Issues • Representation of individual user information needs • How to identify patients in a mobile set-up • Geographical context of the project • Acquisition, translation and presentation of multimedia content in local languages • Information presentation for users who are semi-literate or illiterate • Natural Interaction
Needs Analysis • Automatic Reminders • Evaluate effectiveness of such reminders • Surveys and Research • Privacy/Confidentiality/Security • Databases of FAQ • Personal Information Agents • Transmission of (PDA) Field Data • Mobile VideoConferencing (Telemedicine)
Research Issues • Text to Speech • Audio Output • Speech Recognition • Recognize standard speech input • Natural Graphical Languages • Geographical-context Graphic Icons
Conclusion • Sub-Saharan Africa accounts for morethan 85% of HIV/AIDS sufferers • 14 million children are orphanedby HIV/AIDS, 11 million of them in Africa • A multi-faceted approach is neededto combat the epidemic • Provide • Technology to assist clinical management of HIV/AIDS • Empower sufferers and carers with information
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