Sage CRM awarded industry analyst awards.

1. Sage CRM awarded industry analyst awards. Sage CRM has been highly rated by recent industry analysts and awarded both a champion award and innovation award in the recent Info-Tech evaluation report. Key industry analysts included Gartner, Forrester and Info-tech. • Info-Tech Research Group’s Vendor Landscape evaluation report recognises outstanding vendors in the technology marketplace. Assessing vendors by the strength of their offering and their strategy for the enterprise, the evaluation pays tribute to the contribution of exceptional vendors in a particular category. • Sage CRM awarded as a Champion driven by our reach and channel strength, our strength in ERP and social media integration including integration with LinkedIn and Twitter, as well as providing a dedicated app for iPhone and Android.

2. Sage CRM Sage CRM is optimised specifically for small and medium businesses. Easy to use and quick to deploy in the cloud or on-premise, it delivers a rapid return on investment so you see a positive impact on your business straight away.

3. What The Analysts Say • Strengths include: • End-user usability • Core opportunity management • End-to-end business process support, such as "opportunity to cash" Source: Gartner Magic Quadrant for Sales Force Automation 28 July 2010 The solution’s primary strengths include a low price tag, strong usability, and quick time-to-value. The solution offers an intuitive admin UI, strong performance capabilities, and strong product help functionality. In addition, the product integrates well with other Sage back-office software products. Source: Gartner Magic Quadrant for Sales Force Automation 28 July 2010 Source: The Forrester Wave™: CRM Suites For Midsized Organizations, Q2 2010 , Forrester Research, Inc “Sage CRM had the highest vendor score in the small enterprise market primarily driven by its reach and channel strength, and is exemplary for ERP and social media integration.” Source: Gartner Magic Quadrant for Sales Force Automation 28 July 2010 Source: Info-Tech Research Group Mid-Market ERP, Large Enterprise CRM and Small Enterprise CRM vendor evaluations 2012

4. Gartner Magic Quadrant • The Gartner Magic Quadrant depicts markets in the middle phases of their life cycle by using a two dimensional matrix that evaluates vendors based on their completeness of vision and ability to execute. • Sage CRM is positioned within the SFA Magic Quadrant and was noted by Gartner for our end-user usability and user friendly customisation environment as well as our strong vision for mobile solutions.

5. The Forrester Wave™ CRM Suites For Midsized Organizations • The Forrester Wave™ is a data‐driven evaluation of leading customer relationship management (CRM) suite solutions. Forrester evaluates vendors based on 500+ criteria reflecting the requirements of mid-sized organisations. • Sage CRM is positioned within the strong performers group offering sound solutions specifically tuned for the needs of midsized organizations. The report highlights Sage CRM's strengths including a low price tag, strong usability, and quick time‐to‐value. Forrester also places strength in Sage CRM's ability to integrate with other Sage back‐office software products.(source:www.forrester.com)

6. Info-Tech Research Group Vendor Landscape Evaluations • Info-Tech Research Group’s Vendor Landscape evaluation report recognises outstanding vendors in the technology marketplace. Assessing vendors by the strength of their offering and their strategy for the enterprise, the evaluation pays tribute to the contribution of exceptional vendors in a particular category. • Sage CRM awarded as a Champion driven by our reach and channel strength, our strength in ERP and social media integration including integration with LinkedIn and Twitter, as well as providing a dedicated app for iPhone and Android.

7. Info-Tech CRM Criteria & Weighting Factors Product Evaluation Usability Strategy Features Viability Features The solution provides basic and advanced feature/functionality. Affordability The three year TCO of the solution is economical. Usability The solution’s dashboard and reporting tools are intuitive and easy to use. Channel Reach Affordability Architecture Product Architecture The delivery method of the solution aligns with what is expected within the space. Vendor Evaluation Vendor Viability Vendor is profitable, knowledgeable, and will be around for the long-term. Strategy Vendor is committed to the space and has a future product and portfolio roadmap. Reach Vendor offers global coverage and is able to sell and provide post-sales support. Channel Vendor channel strategy is appropriate and the channels themselves are strong.

8. Info-tech identifies Sage CRM Key Strengths • Sage Software is a large, stable company with a strong network of partners, and the ability to offer impressive support • With a very impressive midmarket partner network, Sage is known for its global reach in terms of sales and support. • The offering has strong mobile support through its dedicated apps for iPhone and Android and provides a mobile-optimised browser for tablets, though dedicated tablet apps have yet to be developed.