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Promotion. What is Promotion?. Communication by marketers that informs, reminds, and persuades potential buyers of a product in order to influence an opinion or elicit a response. Promotional Mix. Advertising. Elements of the Promotional Mix. Personal Selling. Public Relations.
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What is Promotion? • Communication by marketers that informs, reminds, and persuades potential buyers of a product in order to influence an opinion or elicit a response
Promotional Mix Advertising Elements of the Promotional Mix Personal Selling Public Relations Sales Promotion Direct Marketing
Advertising • Impersonal, one-waymasscommunicationabout a product or organization that is paid for by a marketer
Publicity • Public information about a company, good, or service appearing in the mass media as a news item. It is NOT paid for by the marketer, and the company is not identified as the source of the information.
Traditional Advertising Media • Television • Radio • Newspapers • Magazines • Books • Direct mail • Billboards • Transit cards • E-media
Personal Selling • The two-way flow of communication between a buyer and seller, often in face-to-face encounter, designed to influence a person’sor group’s purchase decision
Public Relations • The marketing function thatevaluates public attitudes, identifies areas within the organization that the public may be interested in, and executes a program of action to earn public understanding and acceptance.
Sales Promotion • Marketing activities-other than personal selling, advertising and public relations-that stimulate consumer buying and dealer effectiveness
Sales Promotion Tools • Free samples • Contests • Premiums • Trade Shows • Vacation Giveaways • Coupons
Direct Marketing Direct communicationwith consumers togenerate a response in the form of an order,a request for further information,or a visit to a retail outlet
Noise Source EncodingMessage Message Channel Decoding Message Receiver Feedback Channel The Communication Process