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BPO Services - Effective Outsourcing Solutions for Maximum ROI

Staying ahead of the competition while keeping operational costs in check is easier said than achieved. A responsible, committed and agile BPO partner that understands your business philosophy and constantly adapts to evolving global business environment can render effective outsourcing solutions that deliver maximum ROI for your company.

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BPO Services - Effective Outsourcing Solutions for Maximum ROI

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  1. Business Process Outsourcing – Enabling Business Values

  2. BPO – A Market Changer Business process outsourcing (BPO) is the process of outsourcing/contracting of business activities and functions to a third-party provider. BPO services include payroll, human resources (HR), accounting and customer/call center relations. BPO is also known as Information Technology Enabled Services (ITES). It has emerged as one of the bright stars in the global Business Process Outsourcing market and has maintained its global competitiveness by offering the best combination of cost, quality and scalability. It is beneficial for Business Process Outsourcing Companies for keeping low the operational cost while simultaneously delivering maximum ROI. achieving targets and

  3. Services Offered by BPO Inbound Services: Providing in house call center support. It is the traditional approach to telephone-basedcustomerservice.  Outbound Services: Providing outbound call center services that represent a more proactive approach. An agent from your call center contacts customers to follow up on a service issue or to notifycustomers ofnew productsorpolicychanges.  Back Office: Back Office work is often an integral part of business and has become hugely critical.  Email & Chat Support - Customers are these days more tech-savvy, hence, the importance of E- mail & Chat Support as modes of customer communication has gathered more attention  Transaction Processing - It has become one of the latest and most highly secure technology platforms for handling fraud and risk, promoting regulatory compliance and minimizing operational expenses. Business Process OutsourcingCompanies  

  4. Activities Handled by Inbound BPO  Consumer Response  Charge back handling services  Customer Services  Help Desk Solutions  IVR Services  Online customer support services

  5. Activities Handled by Outbound BPO  Lead generation services  Order taking  Product sales  Sales lead generation  Customer satisfaction surveys  Conference & registration  Order fulfillment  Product launches  3rd party verification

  6. Thank You Know more about Business Process Outsourcing

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