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SharePoint 2007 at the SCC

SharePoint 2007 at the Supreme Court of Canada Gail Rawlings Supreme Court of Canada Library CALL Conference, Halifax May 25, 2009. SharePoint 2007 at the SCC. Background Skill set and Information Architecture SharePoint 2007 applications at the Court Lessons learned

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SharePoint 2007 at the SCC

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  1. SharePoint 2007 at theSupreme Court of Canada Gail RawlingsSupreme Court of Canada LibraryCALL Conference, HalifaxMay 25, 2009

  2. SharePoint 2007 at the SCC • Background • Skill set and Information Architecture • SharePoint 2007 applications at the Court • Lessons learned • Problems and solutions • Next phases • Concluding thoughts

  3. Skill Set and Information Architecture • EDRMS team assembled: • Librarians • Records Managers • IT Staff (including CMS experts) • Business Analyst • Consultants • IM Business Owners Group • Result: Robust Information Architecture

  4. Skill Set and Information Architecture Basic Principles of the Organization of Information → Information Management • File Plan (Taxonomy) • Metadata • Controlled vocabularies • Document type identification • Search survey • GoC standards (interoperability)

  5. SharePoint 2007 at the SCC C-Doc

  6. SharePoint 2007 at the SCC ← File plan (taxonomy) supports organization, navigation and more

  7. SharePoint 2007 at the SCC CDDT

  8. SharePoint 2007 at the SCC SCC Case Information

  9. Lessons Learned “Collaboration Tool” • Experiment by EDRMS team using hosted site, discontinued and not missed • Served its purpose: • Experience and Lesson Learned • Alerts • List of issues

  10. Lessons Learned Records Management • SharePoint Records Centre did not meet SCC needs • DoD compliance upgrade did not meet SCC needs either • Will look at other Records Management systems • SharePoint as the User Interface?

  11. Problems and Solutions User acceptance • Attractive end user interface • “Loose coupling” with existing CMS • Fields to fill out on document profiles kept to minimum • Profile design with end-user in mind

  12. Problems and Solutions End-user training • Communication • Help Zone • Introductory classes • User manual • One on one training

  13. Problems and Solutions • Virtual File Plan (Taxonomy) • Tree view – looks like Windows Explorer • Adding new cases (Case Manager tool) • Replicating permissions • Departing Judges, New Judges • File Plan Helper • Management of paper files

  14. Problems and Solutions Bilingualism • 3rd Party software (PointFire) • Working with Microsoft • Custom advanced search (under development) • Custom controls for property searches (under development)

  15. Next Phases • Law Clerks Research Memorandum database • Search • All Cases and Case-related documents • Operational Management of Court Cases • Administrative documents • Records Management solution • And more…… (blogs, wikis….)

  16. Concluding Thoughts Concluding thoughts • We are the Swiss Army knives of IM projects… • What librarians can bring to the table: • Classification, categorization, standards, controlled vocabularies, metadata, information architecture, search and retrieval, end-user experience … and more

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