Building IP Networks for Your Distributed Workforce New Edge MPLS Overview

1. Building IP Networksfor Your Distributed WorkforceNew Edge MPLS Overview

2. One Size Fits Nobody At New Edge Networks, we understand that there is no such thing as a one-size-fits-all business network. That’s why: • we offer more than managed IP network solutions — we offer a flexible, customer-centric approach • our dedicated project-management and personalized-care teams adapt to meet the needs of your organization while designing, building and managing your network • we work with you to customize a purpose-built network solution that makes the most of your IT investment You benefit from: • a fully managed implementation with dedicated project managers, on-site installers, smokejumpers, dashboard reports, and comprehensive planning. • personalized care specific to your business needs, including online dashboards with MNS NetVisual network mapping, direct access to tech support, online trouble ticketing and tracking.

3. New Edge Overview • New Edge owns and manages a nationwide data network • ~900 switches and routers in ~600 cities • Interconnected to over 10,000 COs • 20+ regional hubs • Nationwide footprint • Largest ATM network in the nation • Connectivity and transport solutions are packaged as: • Internet access • Layer 2 (private network) & Layer 3 (public VPN)

4. Financial Strength • Wholly owned subsidiary of EarthLink • Award-winning service provider • Respected brand • Access to capital and corporate resources • Over 3.9 million subscribers • New Edge diverse customer base • Award-winning service provider • Large carriers • AT&T, Verizon, Sprint, others • Enterprises & Small-to-Medium Business • Over 40,000 endpoints • 350+ retail networks

5. The EarthLink Umbrella

6. Networks and Access Private IP Networks • MPLS (T1 and DSL access) Secure Public Networks • CPE-Based VPN • ReadyOffice Business Internet Access • DSL • T1|T3

7. Carriers We Provision For Include… New Edge supplies many carriers with xDSL access elements nationwide, including:

8. New Edge Customers Include… Partial List

9. Identifying the Need for MPLS • Do you need a WAN with disaster recovery capabilities? • Are you planning to add or move locations? • Are you planning to implement VoIP? • Are you planning to implement Citrix? • Are you planning to implement video? • Do you transfer large files? • Are you experiencing latency problems? • Do you want to add bandwidth to your Frame network? • Do you want more applications (without buying more bandwidth)? • Is your current WAN is more than three years old?

10. New Edge MPLS Backbone

11. Key Learnings • Applications drive the network design,not the other way around. • Thoughtful network design ensures scalability. • Private networks drive predictable application performance. • Close coordination is required on all aspects of network – e.g., application integration, installations and deployment. • Getting the right services at every location can be complicated – it often requires a mix of access technologies and multiple vendors.

12. MPLS Benefits • Increase Productivity • Optimize performance for existing applications • Add new applications/technologies easily • Facilitate the growing peer-to-peer paradigm • Simplify moves, adds, and changes • Increase Security • MPLS eliminates public Internet security threats • MPLS supports disaster recovery • Improve Your Bottom Line • MPLS has a lower total cost of ownership • MPLS uses bandwidth more cost-effectively

13. MPLS vs. the Rest Frame Internet MPLS Relay VPNs Cost-Effectiveness:Supports multiple access types Efficiency:Supports application prioritization Latency:Supports Quality of Service Voice:Predictable VoIP performance IP Addressing:Simple to add/move sites

14. MPLS vs. the Rest Frame Internet MPLS Relay VPNs Dynamic Routing:Reduces complexity of disaster recovery Security:Private and immune to Internet threats Scalability:Cost-effective bandwidth, interoperability Investment:Low total cost of ownership Deployment:Predictable installation from the LEC

15. No Hidden Costs • No additional monthly cost for Class 1 • Each network is custom designed and quoted • Custom profile built for each customer—no cookie cutters • Managed CPE included in monthly quote unless BYO is noted • Project management and network monitoring included • Dedicated project management • Real-time network status and real-time deployment progress via Google Maps interface, NetVisual

16. MPLS Access Elements • Supports multiple access elements, including T1 and DSL • New Edge is the first provider to offer true CoS using DSL access • Fills traditional gap between DSL and TI pricing and service levels • Puts MPLS network benefits within reach of more SMBs • Integrates DSL and T1 access to fit business needs “New Edge Networks combines CoS and DSL in a way that hasn’t been done before . . . [This] has the potential to be a game-changing move.” —Current Analysis, Competitive Intelligence Report

17. Value-Added Services • Professional and Custom Installation • Managed Network Services (MNS) • Dedicated Project Management • Remote Engineering • Backup Options

18. Managed Network Services (MNS) • Maximize Availability Reduce network outages and accelerate repair times • Manage Costs Effectively predict network costs, view utilization metrics and pinpoint problem areas • Improve Performance.Maximize performance and security with remote router support, password administration and OS management • Increase EfficiencyFree up your IT staff MNS acts as a virtual IT staff and streamlines a variety of tasks.

19. MNS NetVisual • Status of all network devices across all your network locations • Device details and IP address by location MNS NetVisual couples high-level network visibility with the ability to quickly drill down to more detailed site information. This comprehensive mapping feature, powered by Google Maps, lets you quickly drill down to detailed information, instantly providing you with:

20. Fast, Secure Payments Gain your own private broadband expressway for fast, secure information exchange with New Edge Direct Connects. • Connect directly to key vendors for improved efficiency • Add security with direct transport of Point-of-Sale (POS) traffic to your payment processors • Support low-latency, high-bandwidth retail applications • Save costs by eliminating extra bandwidth at HQ • Reduce labor costs by minimizing management of multiple connections • Gain redundancy by eliminating single points of failure

21. Enterprise-Level Customer Care • Fortune 100 service for any-size business • Custom network design fits your business needs • Project manager is your single point of contact for network deployment • Expert “smokejumpers” ensure trouble-free on-site installation • Enterprise support technicians provide high-level service and maximize uptime

22. Case Study: AC Coin & Slot • Six-location manufacturer of casino games and décor • Network to support: • File transfer of large CAD drawings • Citrix applications and Fixed Asset Software (FAS) database • Centralized server distribution of anti-virus software updates • Remote data center for disaster recovery capabilities • Full-mesh design delivers better resiliency • Single app or user won’t choke network (CoS) • Proactive customer service: • Reduce burden on IT staff

23. Case Study: Elizabeth Seton Pediatric Centers Case Study: Elizabeth Seton • Two locations for non-profit children’s healthcare provider (clinic and rehabilitation center) • Network to support: • Large file transfer • VoIP • ADP’s Perspective (payroll application) • Keane Financial • Buying criteria: • Small non-profit with few dedicated IT resources • Needed help with deployment and design • Required management tool with proactive notification

24. Case Study: Nott Company • Six-location industrial supplier • Network to support: • Business-critical ERP system • Citrix applications • VoIP • Buying criteria: • Single vendor for all sites • Ability to easily add new sites (growing company) • Flexible platform for adding more bandwidth/apps • Responsive customer service

25. Case Study: Satellite Shelters • 14-location mobile/modular building provider • Network to support: • VoIP • Enterprise resource planning program • Enables staff to instantly access design, sales, order, and delivery information on demand, from anywhere • Buying criteria: • No cost increase over legacy network • Nationwide coverage • Management services • Network reliability

26. What These MPLS Customers Say IDEAL SERVICE PROVIDER We needed a more reliable network and a provider who understands us. The solutions, level of contact and expertise that we get from New Edge make them the ideal network provider for us. Dennis Mahon Vice President of IT AC Coin & Slot Working with a communications provider that cares as much for our two sites as we care for each child in our centers is an important consideration for selecting our service providers. New Edge Networks has been consistently responsive and flexible with the planning and installation of our network… Florin Berevoescu Manager of IT Elizabeth Seton Pediatric Center RESPONSIVE PROVIDER

27. What These MPLS Customers Say INCREASE THE BOTTOM LINE We wanted to have a really flexible platform going into the future, and our ATM network would have handcuffed us. MPLS gives us much greater flexibility as well as better security and more bandwidth, at a lower overall cost. Joel Commaford Network Administrator Nott Company We tripled our capacity, replaced 10-year-old network equipment, outsourced network management to New Edge, and didn’t pay a dime more than what we were paying for a legacy frame relay network. But the real value from our new MPLS network will come from improved efficiency and productivity when it is fully operational this summer. Our network will extend our competitive advantages. Tad Williams Network Administrator Satellite Shelters MAXIMIZE EFFICIENCY, ADD VALUE

28. Key Takeaways New Edge’s MPLS provides: • Cost-effective bandwidth • True Class of Service using DSL access filling gap between DSL and TI pricing and service levels • Ability to prioritize applications like VoIP • Any-to-any routing for disaster recovery • Lower total cost of ownership • Private network (improved security and performance) • Great service and pricing for small to midsize enterprises • Integral, efficient, resilient designs • Reliable network infrastructure – Cisco Powered

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