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Electronic Desktop Case: the new Intranet in the Ministry of Social Affairs and Health

Electronic Desktop Case: the new Intranet in the Ministry of Social Affairs and Health. Johanna Hartman Head of Information Services. The content of my presentation. The core functions of the ministry and the mission of the information services

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Electronic Desktop Case: the new Intranet in the Ministry of Social Affairs and Health

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  1. Electronic Desktop Case: the new Intranet in the Ministry of Social Affairs and Health Johanna Hartman Head of Information Services

  2. The content of my presentation • The core functions of the ministry and the mission of the information services • The strategic background of the electronic desktop • The vision of the new Intranet • The first step and how we did it • The main functions that make the Intranet a desktop: the ways of personalizing the service and the role pages • Some views for the future

  3. The core functions of the ministry • To promote health and social protection for everyone by • implementing the government program and the ministry’s strategic plans • law-drafting (national and EU) • managing the state budget and the accountable civil service departments

  4. The mission of the information services • To ensure high level information services for the core functions and the staff of the ministry by • producing expert services for information planning and management • especially in the area of document management, net services and library and information retrieval services

  5. The strategic background of the electronic desktop • At the turn of the millennium the ministry completed its strategy on how to undertake steps towards an e-government • The main areas of development in the near future were going to be • to plan and build a workflow and document management system for the ministry, the so called Doktori system • to reform the internet and intranet services and to plan the extranet services (= desktops for projects and working groups)

  6. The vision of the new intranet In 2005 the electronic desktop aggregates the information and the tools on a personified frontpage to help the staff to do their jobs and co-operate • In the vision we integrate the document management and the intranet

  7. The first step and how we did it • By the help of several consultants and enthusiastic personnel we completed the first version of our e-desktop in one and a half years, starting the planning in autumn 2002 and publishing the new intranet in spring 2004 • The most important areas where outside help was necessary were (besides the execution of the service) • the methods for definition of needs and • usability matters

  8. What makes the intranet a desktop • the integration of the e-mail system and Doktori system • the possibility of personalizing some parts of the content of the frontpage • own short-cuts in the content of service • own tools • own external links (from the ministry’s e-library) • the jobrole pages which support carrying out the core functions of the ministry

  9. The structure of the new intranet Search functions The jobrole pages Internal information sources Integrations Tools and external information sources Current information and news

  10. Some views for the future • To finish the integration of the Doktori system • To build the extranet system • To build more jobrole pages to support the management of the ministry and working in projects and working groups • To enlarge the content in other areas

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