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ERP Life Cycle. Through Implementation & Beyond. PeopleSoft Products at SU. Human Resources/Student Administration (HRSA) Accounts Payable/Purchasing (APPO) Financials (General Ledger) Portal. HRSA Implementation Timeline. Project Teams. Project Manager Steering Committee
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ERP Life Cycle Through Implementation& Beyond
PeopleSoft Products at SU • Human Resources/Student Administration (HRSA) • Accounts Payable/Purchasing (APPO) • Financials (General Ledger) • Portal
Project Teams • Project Manager • Steering Committee • Functional Business Analysts (FBA) • Developers • Technical Support (centralized) • Consultants
Project lifecycle • Requirements gathering • Fit-gap analysis • Analysis of interfaces • Prototyping and Development • Testing and Implementation
Hooray, we’re done! Nice job, everybody! Celebrate Implementation!
Patches and Fixes • Establish a schedule • Develop analysis methodology • Develop regression testing protocols • Create procedure for problem resolution • Maintain a relationship with the vendor
Time to UPGRADE! • Reorganize implementation teams • Phases • Startup • Discovery • Plan • Prototype & Develop • Test & Train • Implement • Close
ERP Sponsorship • Upgrades (& system support) • Project Prioritization • Changing landscape
Old Oracle / PeopleSoft Support Team Structure IT & Process Functional
New Oracle / PeopleSoft Support Team Structure CIO Exec Steering Committee Project sponsor(s) Chief Process Architect ERP Systems Director Functional Area ERP Directors ERP Project Leader Fin Team Manager Tech Team Manager SA Team Manager HR Team Manager Module Specialist Module Specialist Module Specialist Technical Team members Developer / Analysts Developer / Analysts Developer / Analysts
5. Repeated 4. Scored 2. Presented 3. Discussed 7. Examined 6. Ranked 8. Considered EIP review process 1. Framework
Changing landscape “Oracle’s acquisition of PeopleSoft is not the dawn of a scary new era for CIOs; it’s the twilight of the old ERP age. It may also be an opportunity to create an ERP future that adds value, not cost to your business”1 1. Figure out where you’re at 2. What to do next 3. What lies ahead 1 Berinato, Scott (2005) The Post-PeopleSoft Landscape and the Future of ERP, CIO, June 1, 2005
Cindy Hoalcraft Senior Process Analyst Clhoalcr@syr.edu Andy Clark Chief Process Architect Ajclark@syr.edu Questions?