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Greater Manchester Public Service Reform Aligning whole-family support and work and skills programmes in Greater Manchester Gemma Marsh Jane Forrest Welfare to Work Convention: 2013. Purpose of Today .
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Greater Manchester Public Service ReformAligning whole-family support and work and skills programmes in Greater ManchesterGemma MarshJane ForrestWelfare to Work Convention: 2013
Purpose of Today • To share experience of how whole-family working can support long-term workless households back into work • To start a debate about what a new delivery model to support long-term workless residents might look like in GM
Public Service Reform • Our best estimates suggest overall GM public expenditure is around £21bn • Decreases in Local Authority expenditure have been offset by increases in Health and Social Care and DWP – cash has moved around the system • Need to get more people into work and increase the value of the activity of those in work - raising productivity. This needs to apply to all services • Aim to build case for going further – with faster roll out of reforms to deliver greater benefits to GM and nationally
Work = independence = reduced demand • Outcomes – • Prosperity for all - Delivering GMS • Employment / positive activity as the end point for family interventions: • Improved skills • Increased GVA • Sustained behaviour change • Reduced dependency Skills and Worklessness Reducing demand for generations Reducing demand today Early Years Transforming Justice Troubled Families Turning off the dependency tap at source • Employment, skills & economic activity are key to: • Sustaining reduced demand across each PSR theme • Reducing public spending
Analysis: Case for Change • Despite £billions spent on active labour market policies & regeneration over the last 10+ years, levels of worklessness and low skills remains stubbornly high • Ultimately, we are spending far too much on the costs of failure, both in terms of the level of spend on benefits and skills and employment support
Progress: GM better than national average *Taken from TF Unit data returns. First useable results data available over the summer.
Overlap: troubled & workless families in Mcr 92% of the Manchester TF cohort are on out of work benefits. If this replicated across GM then we are already planning to deploy our whole-family model to 7500 workless families Over 40% of GM residents on out of work benefits do not have a L2 Qualification. 32% of residents on inactive benefits have no qualifications
Scope of family and work programmes • Troubled Families Programme: • National investment of £27m across GM, to work with 8090 families • Local agency investment in kind of £40–90m • Further funding announced. • Work Programme – £150m (based on expected minimum performance levels across GM, as part of GM, Cheshire & Warrington contract) • ESF for complex families – £16m
Principles and methodology All PSR activity is based upon principles that effective services are: • Built on family based approaches, not individuals • Feature integration, sequencing and coordination • Use interventions on the basis of evidence All PSR activity requires a commitment to: • Develop new delivery models that follow the principles above • New investment models for moving resources across organisational boundaries – ‘investable proposition’ • Use robust evaluation to inform investment decisions How this is applied to Work & Skills/Troubled Families?: • Engagement: Closer and deeper integration between work & skills providers with other public services, including troubled families’ interventions • Key worker approach: Wrap around support to address barriers to employment that sit outside of usual employment/skills interventions • Assessment, screening and action planning: Currently, the assessment of employment readiness and skills within the majority of provision operates in isolation and fails to take into account the broader needs and family context of the individual • Interventions: The government already provides substantial support to the unemployed. However, it is not as simple as just providing the support; they need to be responsive, sequenced and move people into employment • Significant cultural and behavioural challenges for workforces and communities in implementation
Building on Troubled Family Models… Family enters programme Impact is robustly evaluated and used to continually improve the model Multi-agency triage & assessment Key worker intervenes intensively Services ‘line-up behind’ this worker Sequenced referrals to secondary services , based on common assessment Greater use of evidence based interventions Key worker continues to ‘hold’ the family as they progress
Enhanced model Impact on Families Debt - reduced by 19% Safeguarding down by c.17% ASB down by 7% Crime down by 28% Absence down 20% Exclusions down 22% Mental health down 14% Worklessness down 2% - CBA shows if we invest the same amount in BAU and NDM, for every £1 that BAU returns, NDM would potentially return £1.52 - For 105 families in NDM, costs of intervening are around £400k, total benefits across public services £607k 11
Integrating Work & Skills further: Opportunities and Challenges • All too often work and skills has been seen as a bolt on • Good evidence that by better sequencing and looking more holistically at the family gains better outcomes • Claimant/learner motivation, behaviours and perceived barriers • DWP provision: JCP have made good steps to integrate within the TFU multi agency team • Integration of ESF Complex Families • Skills priorities set within GM: Providers to respond to needs of hardest to reach cohorts: But disincentives within the system • Workforce challenges: Work being undertaken under Public Service Reform
New Models… Family enters programme Includes employment ambitions, barriers and skill needs Impact is robustly evaluated and used to continually improve the model Multi-agency triage & assessment Workforce challenges: JCP secondee, knowledge of provision Key worker intervenes intensively Services ‘line-up behind’ this worker Sequenced referrals to secondary services , based on common assessment Greater use of evidence based interventions Key worker continues to ‘hold’ the family as they progress
New Opportunities • Public Service Reform • Universal Credit • Claimant Commitment • Greater Manchester Skills and Employment Partnership: Skills priorities • Expansion of Troubled Families • DWP ESF Complex Families • ESF 2014
Thank you • Gemma.marsh@neweconomymanchester.com • jane.forrest@tameside.gov.uk